Contract for Provision of Technology Innovation in Customer Experience and Frontline Service delivery, for the post-Covid world
A Tender Notice
by LONDON BOROUGH OF WALTHAM FOREST
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 3 month
- Value
- £100K
- Sector
- PROFESSIONAL
- Published
- 15 Jul 2021
- Delivery
- 05 Sep 2021 to 30 Nov 2021
- Deadline
- 30 Jul 2021 17:00
Concepts
- provision of technology innovation in customer experience and frontline service
- research and development
- walthamstow
- customer experience
- technology strategy
- part of our new public service strategy
- consultancy services
- provision of technology innovation
- customer experience strategy
- frontline service delivery
Location
Geochart for 1 buyers and 0 suppliers
1 buyer
- London Borough of Waltham Forest Walthamstow
Description
Waltham Forest Council is seeking expert assistance to help us innovate our customer experience and frontline service delivery. This project will form part of our new Digital and Technology Strategy to enable our Customer Experience Strategy, which in turn sits as part of our new Public Service Strategy, the council's response to the challenges and opportunities presented by the pandemic.
CPV Codes
- 73000000 - Research and development services and related consultancy services
- 71600000 - Technical testing, analysis and consultancy services
- 72224000 - Project management consultancy services
Indicators
- Contract is suitable for SMEs.
Other Information
Advert link - London tender https://procontract.due-north.com/Procurer/Advert/AdvertSummary?projectId=be92d9...
Reference
- LBOWF001-DN556753-71614716
- CF 8d921e05-62a2-4910-8352-b17defa2c1ef