Provision of Gas and Other Fuel Heating System Servicing Repairs and Maintenance

A Contract Award Notice
by LINC-CYMRU HOUSING ASSOCIATION LTD

Source
OJEU
Type
Contract (Services)
Duration
3 year (est.)
Value
£2M
Sector
INDUSTRIAL
Published
30 Jul 2021
Delivery
To 29 Jul 2024 (est.)
Deadline
n/a

Concepts

Location

Various locations throughout the nation of Wales

Geochart for 2 buyers and 2 suppliers

2 buyers

1 supplier

Description

Linc-Cymru Housing Association Ltd was seeking a suitably qualified, skilled and accredited organisation to provide servicing, repairs and maintenance including statutory safety checks of domestic and commercial heating and hot water systems (HHWS) located in Linc’s properties. Linc has established a contract of two (2) lots for these requirements. Lot 1 — Domestic HHWS covering approximately 3,500 HHWS appliances of varying fuel types and Lot 2 — Commercial and communal HHWS covering approximately twenty-three (23) HHWS appliances and plant.

Lot Division

1 Domestic Properties: Gas and Other Fuel Heating System Servicing Repairs and Maintenance

Service, repair and maintenance including statutory safety checks of domestic heating and hot water systems, heat detectors, smoke detectors and CO Detectors in approximately 3 500 domestic properties throughout Linc’s area of operation. The appointed contractor is required to provide an all-inclusive service package covering the testing, repair and servicing inclusive of mandatory landlord safety checks for all HHWS including servicing of TRVs; the testing, servicing and replacement where defective of heat detectors, smoke detectors and CO Detectors on an annual basis; and the responsive maintenance and repair of HHWS on the request of Linc or its customers.

Award Criteria
Inbound customer contact centre 10.0
Decarbonisation and sustainability 5.0
Maintenance, repairs and servicing 15.0
Scheduling and no-access management 15.0
Customer journey 15.0
Experience of similar contracts 15.0
Onsite delivery 10.0
Accessing ICT systems and data 15.0
PRICE 30.0
2 Commercial Appliances: Gas and Other Fuel Heating System Servicing Repairs and Maintenance

Service, Repair and Maintenance including statutory safety checks of commercial Heating and Hot Water Systems and combined heat and power systems in commercial and communal properties throughout Linc’s area of operation. The appointed contractor is required to provide a service package for the testing, servicing and statutory landlord safety checks including servicing of Thermostatic Radiator Values and provision of a Planned Preventative Maintenance Schedule for each commercial and communal Heating and Hot Water System and combined heat and power system within the scope of the contract. In addition the appointed contractor is required to provide responsive maintenance and repair of commercial and communal Heating and Hot Water Systems and combined heat and power systems on the request of Linc or its Customers.

Award Criteria
Accessing ICT systems and data 15.0
Onsite delivery 10.0
Inbound customer contact centre 10.0
Decarbonisation and sustainability 5.0
Maintenance, repairs and servicing 15.0
Planned preventative approach 15.0
Customer journey 15.0
Experience of similar contracts 15.0
PRICE 30.0

Award Detail

1 Liberty Gas Group (Liverpool)
  • Domestic Properties: Gas and Other Fuel Heating System Servicing Repairs and Maintenance
  • Num offers: 5
  • Value: £2,080,712
2 Liberty Gas Group (Liverpool)
  • Commercial Appliances: Gas and Other Fuel Heating System Servicing Repairs and Maintenance
  • Num offers: 7
  • Value: £2,080,712

CPV Codes

  • 50531100 - Repair and maintenance services of boilers
  • 42160000 - Boiler installations
  • 42161000 - Hot-water boilers
  • 42164000 - Auxiliary plant for use with boilers
  • 44600000 - Tanks, reservoirs and containers; central-heating radiators and boilers
  • 44620000 - Central-heating radiators and boilers and parts
  • 44621000 - Radiators and boilers
  • 44621200 - Boilers
  • 44621210 - Water boilers
  • 44621220 - Central-heating boilers
  • 44621221 - Parts of central-heating boilers
  • 45331110 - Boiler installation work
  • 39715000 - Water heaters and heating for buildings; plumbing equipment
  • 39715200 - Heating equipment
  • 39715210 - Central-heating equipment
  • 39715300 - Plumbing equipment
  • 39721410 - Gas appliances
  • 39721411 - Gas heaters
  • 39721400 - Instantaneous or storage non-electric water heaters
  • 44115200 - Plumbing and heating materials
  • 44163121 - Heating pipes
  • 44621110 - Central-heating radiators
  • 44621111 - Non-electrically-heated central-heating radiators
  • 45232141 - Heating works
  • 45259300 - Heating-plant repair and maintenance work
  • 50720000 - Repair and maintenance services of central heating
  • 50721000 - Commissioning of heating installations
  • 24961000 - Radiator fluids
  • 44621100 - Radiators
  • 09331100 - Solar collectors for heat production
  • 44621112 - Parts of central-heating radiators
  • 38431200 - Smoke-detection apparatus
  • 39721000 - Domestic cooking or heating equipment
  • 45331100 - Central-heating installation work
  • 45331000 - Heating, ventilation and air-conditioning installation work

Indicators

  • Options are available.
  • Award on basis of price and quality.

Other Information

(WA Ref:112691)

Reference

Domains