Client Information Management System for the Lifeline Crisis Response Service

Concepts

• lifeline crisis response service
• client information management system
• belfast
• software package
• secure information management system
• information systems
• real-time' information
• information management system
• ims
• effective operation

Location

Northern Ireland:

Description

A robust and secure Information Management System (IMS) with 'real-time' information for the safe and effective operation of the Lifeline Crisis Response Service

Award Detail

Award Criteria

CPV Codes

• 48000000 - Software package and information systems

Legal Justification

The original DACs STA6283 & STA6672 covered the period to March 2019. STA7970 extended the contract for a further two years to March 2021.It was planned that a new IM solution would be in place for the Lifeline service by March 2021 however this has been delayed. A business case has been developed and is currently being reviewed. In the interim there are urgent operational and security issues that need to be addressed and it is therefore necessary to update the system as well as secure support arrangements for the existing IMS for a further two year period until the new IM solution is implemented.

Other Information

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