Software and Software Support Framework

Concepts

• software package
• glasgow
• software support framework
• national collaborative framework arrangement
• helpdesk and support
• provision of software
• software
• support services
• asset recording of all purchased software
• software asset management suppliers

Location

Scotland:

Description

Scottish Procurement intends to create a national collaborative framework arrangement for use by the wider Scottish public sector for the provision of software and software supporting services (full scope to be defined). The new framework will build on the success of the current NHS Software Value Added Reseller (SVAR) agreement which is due to expire in June 2022 .

Total Quantity or Scope

Scottish Procurement intends to create a national collaborative framework arrangement for use by the wider Scottish public sector for the provision of software and software supporting services. The full scope, structure and lotting arrangements have still to be determined however the following list provides details on the current services being offered to the Scottish public sector: - Purchase of commercial off-the-shelf (COTS) software & support services - Services in support of purchased software - including but not limited to software support, software implementation services and Software as a Service (SaaS). - Helpdesk facilities - a 24/7 helpdesk to provide support and advice - Asset recording of all purchased software - Aggregation of bulk software purchases - Running of pricing competitions between software options to identify further savings; - Provision of advice with regards to licencing. - Licencing compliance checks - Maintenance of software licence records, software audit services, data migration services and software asset management Suppliers and other interested parties should read and complete the following Request for Information (RFI) Online Questionnaire accessible via the link below: https://response.questback.com/scottishgovernment/4k1tstzpyw The survey closing time and date is midday on 20 August 2021. Additional information: Scottish public sector organisations will be able to join this arrangement at any time; the new framework will not be mandated.

CPV Codes

• 48000000 - Software package and information systems
• 72253000 - Helpdesk and support services
• 72260000 - Software-related services

Other Information

Details at the link below: https://www.gov.scot/publications/software-value-added-re-seller-framework/ In order to inform the commodity strategy, Scottish Procurement is seeking views from suppliers and stakeholders . ** PREVIEW NOTICE, please check Find a Tender for full details. ** Scottish Procurement is using the Questback survey tool to collate responses. Suppliers and other interested parties should read and complete the following Request for Information (RFI) Online Questionnaire accessible via the link below: https://response.questback.com/scottishgovernment/4k1tstzpyw The survey closing time and date is midday on 20 August 2021. If you’re an SME or 3rd sector organisation interested in working with the public sector, the Supplier Development Programme can help offer expert training, support and information to help you win work and grow your business . Please find further information at the link below: https://www.sdpscotland.co.uk/?utm_source=pcs&utm_medium=frontpage&utm_c... This notice is issued to provide and gather information only and does not constitute a call for competition. Scottish Procurement shall manage this proposed procurement process on behalf of the Scottish Ministers. The information contained within this Prior Information Notice, or in any communication made between Scottish Government and any supplier (in relation to this requirement), must not be assumed as creating a contract or agreement. Scottish Government and the Scottish Ministers shall have no liability for any costs, however incurred, by those attending any information days, attendance at meetings, or involvement in the proposed procurement process. (SC Ref:661777)