Customer Rewards Solution

A Tender Notice
by STONEWATER LTD

Source
Find a Tender
Type
Contract (Goods)
Duration
7 year
Value
£700K
Sector
MISCELLANEOUS
Published
16 Aug 2021
Delivery
To 10 Aug 2028 (est.)
Deadline
16 Sep 2021 11:00

Concepts

Location

United Kingdom: UNITED KINGDOM

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The procurement for a Service Provider to manage and run a Rewards Platform for customers. Stonewater are looking for a Service Provider with the expertise in providing a rewards and discount solution who can provide this solution through a digital platform or methtod for Stonewater's customers. The rewards solution will be aimed at customers only with the aim of encouraging behaviours that support Stonewater's aims of working digitally and maintaining rent accounts. The Solution will require the Service Provider to vet organisations Stonewater’s customers will receive Discount or rewards from. They will also manage the platform and any issues with the platform that arise to ensure a streamlined and quality experience for Stonewater’s customers. The Contract spend advised is based on the expected spend for the rewards program anticipating lower spends at the start of the solution progressing towards higher spend with successful return on investment.

Total Quantity or Scope

To provide a rewards solution for customers. Additional information: The Budget is based on a successful contract with evidenced return on investment leading to more spend through a rewards program.

Renewal Options

The contract will be for an initial period of 3 years with the option to extend for a further 2 years + 2 years

Award Criteria

Technical Questions 10
Pricing Schedule 10

CPV Codes

  • 18530000 - Presents and rewards

Indicators

  • This is a one-off contract (no recurrence)
  • Renewals are available.
  • Professional qualifications are sought.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=618687104 GO Reference: GO-2021816-PRO-18743770

Reference

Domains