Multi Provider Framework Agreement for the Provision of Interpreting, Translation and Related Services
A Tender Notice
by NORFOLK COUNTY COUNCIL
- Source
- Find a Tender
- Type
- Framework (Services)
- Duration
- 4 year
- Value
- 6M
- Sector
- BUSINESS
- Published
- 01 Sep 2021
- Delivery
- To 29 Sep 2025 (est.)
- Deadline
- 29 Sep 2021 23:00
Concepts
Location
Norwich
2 buyers
- Norfolk County Council Norwich
Description
Norfolk County Council on behalf of INTRAN wishes to establish a multi provider framework agreement for the provision of professional public interpreting, translation and related language services.INTRAN is a public and third sector multi-agency partnership that ensures people who are Deaf, and those with limited or no English proficiency, have equitable access to information and services through the provision of professional interpreting, translation, transcription and related language support services.
Lot Division
| 3 | Telephone English/Foreign languages and dialects interpreting on demand This Lot will enable people who have limited or no English Proficiency to access a telephone interpreter in a language/dialect they understand. The access will be immediate, established within seconds of connecting, and will not be on appointment. The service will be on demand 24 hours a day 365 days a year. |
| 2 | Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Bedfordshire This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters. |
| 3 | Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Cambridgeshire This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters. |
| 4 | Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Essex This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters. |
| 5 | Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Hertfordshire This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters. |
| 6 | Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – Norfolk This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters. |
| 7 | Face to Face and Remote English/British Sign Language Interpreting on appointment and related services - Suffolk This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters. |
| 8 | Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – East Midlands This Lot will enable people who have a hearing impairment to access the communication support they need on a face-to-face basis or by video link. The core service will include the provision of Face-to-Face and Video English/British Sign Language interpreting on appointment. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters. |
| 9 | Face to Face and Remote English/British Sign Language Interpreting on appointment and related services – South East Counties in the South East |
| 10 | Face to Face and Remote Foreign Language & Dialects/English Interpreting on appointment – Eastern Region This Lot will enable people who have Limited or No English Proficiency to access a professional interpreter in a language/dialect they understand on a face to face basis or by video link arranged in advance. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters. |
| 11 | Face to Face and Remote Foreign Language & Dialects/English Interpreting on appointment – East Midlands This Lot will enable people who have Limited or No English Proficiency to access a professional interpreter in a language/dialect they understand on a face to face basis or by video link arranged in advance. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters. |
| 12 | Face to Face and Remote Foreign Language & Dialects/English Interpreting on appointment – South East This Lot will enable people who have Limited or No English Proficiency to access a professional interpreter in a language/dialect they understand on a face to face basis or by video link arranged in advance. Priority will always, unless specifically required otherwise by the INTRAN member, be given to accessing locally-based interpreters. |
| 13 | Video Interpreting English/British Sign Language and related services This Lot will enable people who are users of British Sign Language to communicate with staff communicating in English, via a video interpreter. |
| 14 | Video Interpreting English/Foreign Languages and Dialects and related services This Lot will enable people who are speakers of a foreign language or dialect to communicate with staff communicating in English, via a video interpreter. |
| 15 | Translation, Braille and related services This Lot will enable INTRAN members to access translated versions of text documents within agreed timescales. |
CPV Codes
- 79530000 - Translation services
- 79540000 - Interpretation services
Indicators
- Bids should cover one or more lots.
- Bids should cover the whole contract.
- This is a recurring contract.
- Renewals are not available.
- Award on basis of price and quality.
Other Information
The value given in section II.1.5 is and estimate only. There is no guarantee of the level of spend under this framework.The envisaged maximum number of participants to the framework agreement given in Section IV.1.3 refers the the number of providers that will be appointed per Lot.This procurement will be managed electronically via the Council`s e-procurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk.
Reference
- FTS 021642-2021