Tate Galleries - Full-service payment provider

Concepts

• tate
• financial transaction processing and clearing house
• tate galleries
• outstanding service
• full-service payment provider
• disparate payment processors
• total value of payments
• single full-service payment service provider
• key projects
• attractive commercial proposition

Location

United Kingdom: UNITED KINGDOM

Description

Tate is embarking on an ambitious and wide-reaching transformation of its customer-facing and revenue-generating systems. One of the key projects within this programme of change is to consolidate the existing disparate payment processors serving our various business functions and replace them with a single full-service payment service provider. This project will enhance our customer experience across all touchpoints, unlock various strategic initiatives, enable joined-up reporting across the business, and offer a more attractive commercial proposition to Tate through lower fees afforded by economies of scale. Tate are seeking a long-term partner who will be able to provide a first-class product backed up by outstanding service and account management, and who will not just enable our roadmap and aspirations but also challenge us to go beyond our boundaries and continuously build and innovate so that we maintain our sector-leading proposition.

Total Quantity or Scope

Tate is inviting PSPs to tender for this business. We are seeking a long-term partner who will be able to provide a first-class product backed up by outstanding service and account management, and who will not just enable our roadmap and aspirations but also challenge us to go beyond our boundaries and continuously build and innovate so that we maintain our sector-leading proposition. Please note the value of this contract is the total value of payments that will be processed (on average) by the PSP.

Renewal Options

As the contract is intended to be a long-term partnership, the contract will have a minimum term of 3 years with extensions agreed between the parties from time to time.

CPV Codes

• 66172000 - Financial transaction processing and clearing-house services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are available.
• Staff qualifications are relevant.
• Technical restrictions apply.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Financial-transaction-proc... To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/88UPU55K5R GO Reference: GO-2021910-PRO-18887118