Red Box Voice Recording Premium Support

A Contract Award Notice
by OFFICE OF THE SUSSEX POLICE & CRIME COMMISSIONER

Source: Find a Tender
Type: Contract (Services)
Duration: not specified
Value: £44K

Sector: TECHNOLOGY
Published: 17 Sep 2021
Delivery: not specified
Deadline: n/a

Concepts

Location

Surrey, East and West Sussex: Lewes

Geochart for 1 buyers and 1 suppliers

1 buyer

Office of the Sussex Police & Crime Commissioner Lewes

1 supplier

Red Box Recorders Nottingham

Description

Provision of Software support services for Red Box voice recording platform

Award Detail

1	Red Box Recorders (Nottingham) Red Box Voice Recording Premium Support Reference: 023172-2021-1-1 Value: £43,666

Award Criteria

Additional deliveries by existing supplier	100
price	0

CPV Codes

72261000 - Software support services

Legal Justification

Due to the impending expiry of the current SEPSNSA contract within Surrey & Sussex, there are a number of 3rd party solutions currently contracted through BTplc which will require on-going support post September 2021. Both Surrey and Sussex have Redbox Voice Recording Solution, which require continued support for a minimum 1-year period pending further decision around what on-going provisions can be made through Joint Unified Communications and Telephony Programme contract, currently being implemented through Vodafone. Redbox confirm they do not provide for reseller discounts, which has been borne out through experience within other Force, Norfolk who ran reseller mini-competition but proved no pricing advantage to going direct via Redbox.