British Council Europe Examinations Contact Centre

A Pipeline Notice
by BRITISH COUNCIL(THE)

Source
Contracts Finder
Type
Potential Contract ()
Duration
4 year
Value
£1M
Sector
BUSINESS
Published
22 Sep 2021
Delivery
01 Dec 2021 to 01 Dec 2025
Deadline
n/a

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The primary objective of this requirement is to find a suitable service provider to manage and run the British Council Examinations Contact Centre to ensure consistency, efficiency, security, integrity, standardisation and scalability in the delivery process across the region. The following countries in the EU region* fall within the first phases of this project: - Austria - Belgium - Croatia - Germany - Lithuania - Netherlands - Slovenia - Switzerland *Other European countries may be included during the contractual lifetime.

Total Quantity or Scope

YEAR: 2021/2022; BUDGET: 290,000.00 YEAR: 2022/2023; BUDGET: 290,000.00 YEAR: 2023/2024; BUDGET: 290,000.00 YEAR: 2024/2025; BUDGET: 290,000.00

CPV Codes

  • 79512000 - Call centre

Indicators

  • Contract is suitable for SMEs.

Other Information

Please confirm your interest by registering on InTend (https://in-tendhost.co.uk/britishcouncil) Then emailing the British Council (uk.procurement@britishcouncil.org) with your complete Company name. When the tender is released you will be automatically added to the tender.

Reference

Domains