British Council Europe Examinations Contact Centre
A Pipeline Notice
by BRITISH COUNCIL(THE)
- Source
- Contracts Finder
- Type
- Potential Contract ()
- Duration
- 4 year
- Value
- £1M
- Sector
- BUSINESS
- Published
- 22 Sep 2021
- Delivery
- 01 Dec 2021 to 01 Dec 2025
- Deadline
- n/a
Concepts
Location
1 buyer
- British Council London
Description
The primary objective of this requirement is to find a suitable service provider to manage and run the British Council Examinations Contact Centre to ensure consistency, efficiency, security, integrity, standardisation and scalability in the delivery process across the region. The following countries in the EU region* fall within the first phases of this project: - Austria - Belgium - Croatia - Germany - Lithuania - Netherlands - Slovenia - Switzerland *Other European countries may be included during the contractual lifetime.
Total Quantity or Scope
YEAR: 2021/2022; BUDGET: 290,000.00 YEAR: 2022/2023; BUDGET: 290,000.00 YEAR: 2023/2024; BUDGET: 290,000.00 YEAR: 2024/2025; BUDGET: 290,000.00
CPV Codes
- 79512000 - Call centre
Indicators
- Contract is suitable for SMEs.
Other Information
Please confirm your interest by registering on InTend (https://in-tendhost.co.uk/britishcouncil) Then emailing the British Council (uk.procurement@britishcouncil.org) with your complete Company name. When the tender is released you will be automatically added to the tender.
Reference
- N/a
- CF 1cfee6e1-06b6-4a51-9cfc-cfa636a89ce7