FWoW Connections Portal - Phase 1

A Voluntary Ex-Ante Transparency (VEAT) Notice
by NORTHERN GAS NETWORKS LIMITED

Source
Find a Tender
Type
Contract (Services)
Duration
not specified
Value
£61K
Sector
TECHNOLOGY
Published
01 Oct 2021
Delivery
not specified
Deadline
n/a

Concepts

Location

LEEDS

Geochart for 2 buyers and 1 suppliers

2 buyers

1 supplier

Description

In 2020 during the FWoW Connections project it was identified that an online self-serve portal would benefit both the connections team but also our connections customers by improving the time it takes to raise and complete a quotation or job. It would also improve the overall customer experience because customers would have access to real time information about their application status.

Award Detail

1 Tpoint Solutions (Reading)
  • FWoW Connections Portal - Phase 1
  • Value: £60,925

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support

Indicators

  • Award on basis of price and quality.

Other Information

TPoint have built the majority of the functionality in the portal, and in June 2021 a VEAT notice was issued for tPoint to integrate the customer portal into 1Spatial in SAP. This VEAT is for some additional costs to implement Phase 1 of the portal for go live to include standard connection, alterations and disconnections with a view to develop the 3PX, large loads and biomethane solution as part of Phase 2.

Reference

Domains