FWoW Connections Portal - Phase 1
A Voluntary Ex-Ante Transparency (VEAT) Notice
by NORTHERN GAS NETWORKS LIMITED
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- not specified
- Value
- £61K
- Sector
- TECHNOLOGY
- Published
- 01 Oct 2021
- Delivery
- not specified
- Deadline
- n/a
Concepts
Location
LEEDS
2 buyers
- Northern Gas Networks Leeds
1 supplier
- Tpoint Solutions Reading
Description
In 2020 during the FWoW Connections project it was identified that an online self-serve portal would benefit both the connections team but also our connections customers by improving the time it takes to raise and complete a quotation or job. It would also improve the overall customer experience because customers would have access to real time information about their application status.
Award Detail
| 1 | Tpoint Solutions (Reading)
|
CPV Codes
- 72000000 - IT services: consulting, software development, Internet and support
Indicators
- Award on basis of price and quality.
Legal Justification
TPoint have built the majority of the functionality in the portal, and in June 2021 a VEAT notice was issued for tPoint to integrate the customer portal into 1Spatial in SAP. This VEAT is for some additional costs to implement Phase 1 of the portal for go live to include standard connection, alterations and disconnections with a view to develop the 3PX, large loads and biomethane solution as part of Phase 2.
Other Information
TPoint have built the majority of the functionality in the portal, and in June 2021 a VEAT notice was issued for tPoint to integrate the customer portal into 1Spatial in SAP. This VEAT is for some additional costs to implement Phase 1 of the portal for go live to include standard connection, alterations and disconnections with a view to develop the 3PX, large loads and biomethane solution as part of Phase 2.
Reference
- FTS 024483-2021