Advice Services within Warwickshire

Concepts

• warwickshire
• warwick
• community action programme
• advice services
• warwickshire county council
• impartial advice services
• service delivery
• north warwickshire
• districts of warwickshire
• distribution of the service

Location

Within the county boundaries of Warwickshire

Description

Warwickshire County Council (the Council) is seeking to commission a single provider to deliver a range of free (at the point of need), confidential, independent and impartial advice services to clients within Warwickshire, with a particular focus on financial inclusion. The service will seek to minimise the likelihood and impact of financial exclusion. This will be done through the provision of advice at the point of need, and in a coordinated and collaborative manner. The provider will ensure the service promotes client independence in resolving issues as a first principle, focusing its resources on supporting clients who face barriers to self-help. Service delivery will be personalised, meet clients' diverse needs, be socially inclusive and safeguard vulnerable adults and children. In line with WCC's commitment to embedding the levelling-up approach locally, the service will offer a flexible model that enables targeted delivery in response to agreed priorities. The service will be available to clients in each of the five boroughs and districts of Warwickshire (North Warwickshire, Nuneaton and Bedworth, Rugby, Warwick and Stratford-on-Avon), with access opportunities for rural and urban-based clients. The distribution of the service will be responsive to priority areas and the level of need.

Total Quantity or Scope

The procurement will be an open procedure. These services may be subject to modifications and changes in order to meet the changing needs of the Council and the service and increases or decreases in funding. Additional information: The initial contract term will be for 3 years however the Council reserves the right to extend the contract by further periods not exceeding 24 months

CPV Codes

• 85322000 - Community action programme
• 98000000 - Other community, social and personal services

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Warwickshire County Council will be using its e-tendering system (CSW-JETS) for the administration of this procurement process. Providers must register with the system to be able to express an interest and download documents. The web address for CSWJETS is: www.csw-jets.co.uk Registration and use of CSW-JETS is free. All correspondence or clarifications relating to this procurement must be via the CSWJETS correspondence function. If you are having trouble registering with CSW-JETS please email us at: procurement@warwickshire.gov.uk Providers must register on CSW-JETS and express an interest in this project in order to download tender documents and be able to correspond with us about this procurement.