Provision of Specialist Resources for Microsoft 365 and Cloud Services

Concepts

• cardiff
• information technology
• digital health and care wales
• microsoft
• support services
• delivery of wales-wide microsoft
• cloud services
• provision of specialist resources
• specialist resources
• wider cloud transformation of dhcw

Location

United Kingdom: Various Sites across Wales

Description

Digital Health and Care Wales is seeking to appoint a supplier to provision specialist resources with the breadth of expertise and practical experience required to meet the evolving requirements of DHCW in relation to the design and delivery of Wales-wide Microsoft 365 products, and the wider cloud transformation of DHCW national products and services.

Total Quantity or Scope

As set out in section II.1.4 of this Notice, the successful supplier will also have established practices of expertise for Office 365, Azure, Data, SharePoint and Dynamics 365 as well as infrastructure, cloud computing, cyber security and governance, complemented by training and support services. The main high-level requirements are: 1. The continued development and support of the all Wales Microsoft 365 platform to meet best practice, including strengthening cyber security standards. 2. Utilising the Power Platform in the delivery of a set of national ‘Apps’ and automations to improve patient care and drive business efficiencies. 3. Support the establishment of a DHCW Office 365 Centre of Excellence (“CoE”) for long-term sustainable support and development of the platform. Additional information: Work will be allocated to the successful supplier on a work-package by work-package basis which should enable the supplier and the Authority to manage delivery and resources effectively, thereby maximising the value from the contract. At the end of each work-package it is envisaged that a lessons learned report will be developed together with benefits analysis exercise.

Renewal Options

There will be an option to extend for a further two (2) years, in annual increments.

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support

Indicators

• This is a recurring contract.
• Renewals are available.
• Staff qualifications are relevant.

Other Information

The successful supplier will be required to provide flexible highly skilled resources to be fully managed and directed by DHCW staff in accordance with its business strategy . The successful supplier will need to demonstrate a track record of delivering successful UK public sector digital transformation programmes, in particular within the NHS. In addition, an excellent working knowledge of the Welsh Public Sector, NHS Wales and the ability to work bilingually through the medium of English and Welsh is essential. ** PREVIEW NOTICE, please check Find a Tender for full details. ** All proposed resources must be suitably qualified and hold the relevant certifications, detailed below, in order to meet the minimum criteria detailed in the Single Procurement Document ("SPD"): 1. Microsoft Gold Partner for Cloud Platform 2. Microsoft Gold Partner for Cloud Productivity 3. Microsoft Gold Partner for Collaboration and Content 4. Microsoft Gold Partner for Communications 5. Microsoft Gold Partner for Windows and Devices NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=114830 (WA Ref:114830)