CRM - Customer Relationship Management

A Tender Notice
by STAFFORDSHIRE POLICE

Source
Find a Tender
Type
Contract (Goods)
Duration
35.5 month
Value
£250K
Sector
TECHNOLOGY
Published
14 Oct 2021
Delivery
To 02 Nov 2024 (est.)
Deadline
18 Nov 2021 12:00

Concepts

Location

United Kingdom:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The requirement is for a CRM solution will optimize and enable contact handlers to deliver a customer focused service through the implementation of an efficient, effective and streamlined solution.

Renewal Options

Option at the discretion of the Commissioner to extend the contract for two further periods of up to 12 months each.

CPV Codes

  • 48445000 - Customer Relation Management software package
  • 48000000 - Software package and information systems

Indicators

  • This is a one-off contract (no recurrence)
  • Options are available.
  • Renewals are not available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains