Virtual Proprietary Customer Panel and Associated Services

A Contract Award Notice
by TRANSPORT FOR WALES

Source
OJEU
Type
Contract (Services)
Duration
3 year (est.)
Value
£900K
Sector
PROFESSIONAL
Published
22 Oct 2021
Delivery
To 21 Oct 2024 (est.)
Deadline
n/a

Concepts

Location

Pontypridd

Geochart for 2 buyers and 1 suppliers

2 buyers

1 supplier

Description

TfW require the provision of a Virtual Proprietary Customer Panel with a service provision to enable the recruitment and maintenance of this panel, the management of the research and production of the resulting insight.

Total Quantity or Scope

TfW require the provision of a Virtual Proprietary Customer Panel and associated services which has the ability to gather insight on the current and proposed services and activity of Transport for Wales from a representative group of Customers and Stakeholders (around 1,000 panelists in total, users and non-users of our services) and provide feedback on how this insight has been used to continuously improve our proposition. The term of the contract will be for a period of one (1) year with the option to extend for a further 24 months at 12 month intervals. The value of this contract is estimated at between 100k-300k GBP a year dependent on the amount of research activity required by TfW users as a whole.

Award Detail

1 Maru Matchbox (Southampton)
  • Reference: c000218.00
  • Num offers: 1
  • Value: £900,000
  • Contractor is an SME.

Award Criteria

Quality Weighting 60.0
PRICE 40.0

CPV Codes

  • 73210000 - Research consultancy services
  • 73000000 - Research and development services and related consultancy services
  • 73200000 - Research and development consultancy services
  • 73300000 - Design and execution of research and development
  • 73110000 - Research services
  • 79310000 - Market research services
  • 79311000 - Survey services
  • 79313000 - Performance review services
  • 79314000 - Feasibility study
  • 79315000 - Social research services

Indicators

  • Award on basis of price and quality.

Other Information

The value of this contract is estimated at between 100k-300k GBP a year dependent on the amount of research activity required by TfW users as a whole. The contract has been awarded to MARU / EDR Limited T/A MARU MATCHBOX UK. The value of this contract is estimated at between 100k-300k GBP a year dependent on the amount of research activity required by TfW users as a whole. (WA Ref:114986)

Reference

Domains