P0823 - Welfare Benefits and Debt Advice Service

Concepts

• community-based services
• debt advice service
• welfare benefits and debt advice service
• west midlands
• tribunal representation service
• welfare benefits
• face advice
• telephone advice service
• debt advice
• face-to-face advice

Location

Description

The Council wishes to establish a Contract for the provision of Welfare benefits, debt advice and tribunal representation service as set out in the service specification document. The services have been divided into 4 Lots: I. Face to Face Advice & Area Leadership Role: Four (4) individual geographical contracts for North, South, East, West and Central Birmingham. II. Telephone Advice Service: A city-wide telephone advice service (welfare benefits and debt advice). III. Tribunal Representation Service: Advice and representation at tribunal for any welfare benefit that has an independent right of appeal. Lot Service: Lot 1a - Face-to-Face Advice & Area Leadership Role - North Lot 1b - Face-to-Face Advice & Area Leadership Role - South Lot 1c - Face-to-Face Advice & Area Leadership Role - East Lot 1d - Face-to-Face Advice & Area Leadership Role - West & Central Lot 2 - Telephone Advice - Citywide Lot 3 - Tribunal Representation - Citywide The Contract will last for 3 years (unless terminated under the terms and conditions of contract.

CPV Codes

• 75200000 - Provision of services to the community

Indicators

• Contract is suitable for SMEs.

Other Information

Please note TUPE will apply to this contract. The TUPE information will be released to you upon receipt of a signed copy of Appendix 3 - TUPE Confidentiality Agreement. You are advised to fill this in as soon as possible on receipt and return via https://in-tendhost.co.uk/birminghamcc If you are interested in quoting please click on the following link to access Birmingham City Council's tender Portal: https://in-tendhost.co.uk/birminghamcc/ and submit your details to register as a bidder. We will send you a log on and password so you can download the Invitation to Tender document and supporting information; your completed ITT should be returned by 1200hrs on 6th December 2021 using the Supplier Portal. If you are interested in tendering please click on the following link to access Birmingham City Council's tender Portal. Delivery Notes Birmingham Is a Recurrent Procurement Type? : No Additional information on how to apply for this contract https://in-tendhost.co.uk/birminghamcc/aspx/