Welfare Benefits and Debt Advice Service

A Tender Notice
by BIRMINGHAM CITY COUNCIL

Source
Find a Tender
Type
Contract (Services)
Duration
35.5 month
Value
£1M
Sector
HEALTH
Published
26 Oct 2021
Delivery
To 20 Nov 2024 (est.)
Deadline
06 Dec 2021 12:00

Concepts

Location

Birmingham:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The Council wishes to establish a Contract for the provision of Welfare benefits, debt advice and tribunal representation service as set out in the service specification document. The services have been divided into 3 Lots: I. Face to Face Advice and Area Leadership Role: Four individual geographical contracts for North, South, East, West and Central Birmingham.II. Telephone Advice Service: A city-wide telephone advice service (welfare benefits and debt advice).III. Tribunal Representation Service: Advice and representation at tribunal for any welfare benefit that has an independent right of appeal.Lot Service:Lot 1a - Face-to-Face Advice and Area Leadership Role - NorthLot 1b - Face-to-Face Advice and Area Leadership Role - SouthLot 1c - Face-to-Face Advice and Area Leadership Role - EastLot 1d - Face-to-Face Advice and Area Leadership Role – West and CentralLot 2 - Telephone Advice – CitywideLot 3 - Tribunal Representation – Citywide

Lot Division

2 Telephone Advice – Citywide
  • Value: £248K

Only one supplier will be appointed for the Telephone Advice.

3 Tribunal Representation – Citywide
  • Value: £90K

Only one supplier will be appointed for the Tribunal Representation.

3 Face-to-Face Advice & Area Leadership Role - North
  • Value: £210K

For the Face to Face Advice & Area Leadership Role, a bidder can bid for all four lots but can only be awarded a maximum of two geographical areas.

4 Face-to-Face Advice & Area Leadership Role - South
  • Value: £210K

For the Face to Face Advice & Area Leadership Role, a bidder can bid for all four lots but can only be awarded a maximum of two geographical areas.

5 Face-to-Face Advice and Area Leadership Role - East
  • Value: £210K

For the Face to Face Advice & Area Leadership Role, a bidder can bid for all four lots but can only be awarded a maximum of two geographical areas.

6 Face-to-Face Advice and Area Leadership Role – West & Central
  • Value: £210K

For the Face to Face Advice & Area Leadership Role, a bidder can bid for all four lots but can only be awarded a maximum of two geographical areas.

CPV Codes

  • 75200000 - Provision of services to the community

Indicators

  • This is a one-off contract (no recurrence)
  • Renewals are not available.
  • Professional qualifications are sought.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The Contract will last for 3 years (unless terminated under the terms and conditions of contract.Please note TUPE will apply to this contract. The TUPE information will be released to you upon receipt of a signed copy of Appendix 3 – TUPE Confidentiality Agreement. You are advised to fill this in as soon as possible on receipt and return via https://in-tendhost.co.uk/birminghamccIf you are interested in quoting please click on the following link to access Birmingham City Council’s tender Portal: https://in-tendhost.co.uk/birminghamcc/ and submit your details to register as a bidder. We will send you a log on and password so you can download the Invitation to Tender document and supporting information; your completed ITT should be returned by 1200hrs on 6th December 2021 using the Supplier Portal.

Reference

Domains