Customer Service Contact Centre Support

A Tender Notice
by ROYAL MINT

Source
Find a Tender
Type
Contract (Services)
Duration
23.5 month
Value
___
Sector
BUSINESS
Published
29 Oct 2021
Delivery
To 12 Nov 2023 (est.)
Deadline
22 Nov 2021 18:00

Concepts

Location

Central Valleys:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The Royal Mint are seeking a partner willing to work collaboratively with the our in house team to support and deliver a cohesive premium standard Customer Service. The partner will deliver an agreed proportion of the service, exact split to be agreed.

Total Quantity or Scope

We are seeking a partner willing to work collaboratively with our in house team to support and deliver a cohesive premium standard Customer Service.

Renewal Options

Depending on performance the contract can be extended by up to a further 24 months

CPV Codes

  • 79512000 - Call centre

Indicators

  • This is a one-off contract (no recurrence)
  • Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains