Student Assistance Programme - University of Aberdeen

A Tender Notice
by UNIVERSITY OF ABERDEEN

Source
Find a Tender
Type
Contract (Services)
Duration
35.5 month
Value
___
Sector
HEALTH
Published
04 Nov 2021
Delivery
To 16 Jan 2025 (est.)
Deadline
06 Dec 2021 12:00

Concepts

Location

Aberdeen City and Aberdeenshire:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The University is seeking a supplier to provide a Student Assistance Programme which will include a Telephone Helpline and optional provision of Virtual Mental Health/Wellbeing Support.

Total Quantity or Scope

The aim is for this SAP to offer wrap-around support during periods of university closure, including evenings and overnight; during weekends; and University holiday periods and closures. This must include provision for students based internationally in our overseas campuses (Qatar and China) but also any international location students may be learning from.

Renewal Options

Two optional extensions of one year each.

Award Criteria

Service Delivery - Methodology 10
Service Delivery - Quality Assurance 5
Service Delivery - Continuous Improvement 5
Service Delivery - Systems 20
Operation and Management of Contract 7
Crisis Support Processes 10
Added Value 5
Sustainability 3
Demonstration 5
price 30

CPV Codes

  • 75122000 - Administrative healthcare services

Indicators

  • This is a one-off contract (no recurrence)
  • Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 20047. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 (SC Ref:672649)

Reference

Domains