Provision of Hotel Services

Concepts

• provision of hotel services
• facilities management
• inverness
• university of the highlands and islands
• part of this service
• cleaning services
• reception service
• request cleaning services
• manned guarding service
• helpdesk services

Location

Highlands and Islands: Inverness, Dornoch, Elgin and Fort William

Description

The University of the Highlands and Islands (UHI) has a requirement for the Provision of 'Hotel Services’ at our Student Residences. For the purpose of clarification, our Residences are situated in the following locations: - Inverness - Dornoch - Elgin - Fort William

Total Quantity or Scope

As part of this service, the Contractor must be able to provide the following, but not limited to, requirements: - Reception service - Key holding - Management of visitors and passes - Security and access - Control of access and security passes - CCTV / alarm monitoring - Emergency response - Manned guarding service - Patrols (fixed or static guarding) - Housing and residential accommodation management - Helpdesk services (including client access) - Provision of student support services - Cleaning services (routine and on-request cleaning services)

Renewal Options

The University reserves the right to extend the contract for a further 2 x 12 months subject to satisfactory performance and continued University requirement.

Award Criteria

CPV Codes

• 79993100 - Facilities management services
• 79993000 - Building and facilities management services
• 55110000 - Hotel accommodation services
• 55100000 - Hotel services
• 55130000 - Other hotel services
• 98341000 - Accommodation services
• 98341100 - Accommodation management services
• 90911100 - Accommodation cleaning services
• 79992000 - Reception services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are available.
• Staff qualifications are relevant.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** A Site Visit will take place. Tenderers can request to attend on a date between Monday 8th November 2021 and Thursday 18th November 2021. Requests to attend a Site Visit shall be addressed to the Procurement department (Procurement@uhi.ac.uk). Tenderers are strongly encouraged to attend all sites to allow for a full understanding of the requirement. The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 20045. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 (SC Ref:672531)