Provision of a Care at Home Service

Concepts

• social work
• greenock
• inverclyde council
• home service
• provision of a care
• care
• home services
• inverclyde area

Location

Description

Inverclyde Council are seeking suitably qualified providers to carry out Care at Home Services within the Inverclyde Area.

Lot Division

Renewal Options

The next tendering opportunity for this service is estimated around November 2023.

Award Criteria

CPV Codes

• 85300000 - Social work and related services

Indicators

• Restrictions apply to the lot award allocation.
• This is a recurring contract.
• Renewals are available.
• Financial restrictions apply.
• Technical restrictions apply.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015 or Regulations 8 & 9 of the Procurement (Scotland) Regulations 2016. *** SPD 4B - INSURANCES Bidders must hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the following types and levels of insurance: Employer`s (Compulsory) Liability Insurance = 5 million GBP Public Liability Insurance = 5 million GBP including no inner limit against abuse claims Professional Indemnity Insurance = 2 million GBP *** SERVICE SPECIFIC SELECTION CRITERIA PART A INVERCLYDE GOVERNANCE PROCEDURES Bidders must confirm that they will fully comply with the Inverclyde Council Governance procedures throughout the Contract period. *** SAFE RECRUITMENT The bidder must confirm they have policies and procedures for the proposed service delivery model that includes: - All members of staff must provide two references, one of which must be from the current or most recent employer; - All members of staff having direct contact with supported individuals must be subject to an appropriate level of Disclosure or provide appropriate PVG Scheme membership information if carrying out regulated work; and - Ensuring that the requirements above apply to any sub-contractors or agency staff. *** ELECTRONIC CALL MONITORING SYSTEM (ECMS) The bidder's proposed service delivery model must interface with Inverclyde HSCP's ECMS. The bidder shall utilise the ECMS for all Services undertaken on behalf of the Council, as governed by this Specification, any subsequent Framework Agreement the Provider may enter into with the Council and any Call-off Letters concluded with the Council relative to this Framework Agreement. *** INDEPENDENT MONITORING SYSTEM The bidder must have external systems in place for the independent monitoring of the services provided for the proposed service delivery model. *** REFERENCES The bidder must provide contact information for two organisations that can be contacted for references. The referee's should be able to provide detailed comments in respect of similar Care at Home and Housing Support services that your organisation currently provides for them, or has done so over the last three years. *** COMPLAINTS PROCEDURE The bidder must confirm that they will adhere to Inverclyde Council`s Complaints Policy. *** The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 19845. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-pr... A summary of the expected community benefits has been provided as follows: Inverclyde Council is committed to maximising Social (Community) Benefits from its procurement activities. Under this procurement exercise the contract and its supply chain will be required to support the authority’s economic and social regeneration objectives. The contractor where possible shall engage with the local community throughout the life cycle of the project. This engagement may take a variety of forms from encouraging school visits to the site to promote health and safety issues to making contributions (financial or other resources) to help solve a local community issue or taking on new start apprentices or sustain current apprentices. Please provide details of relevant Community Benefits you are willing to include as part of your tender offer which will NOT incur any additional contractual costs. Some examples for illustration purposes are listed below:. - New Start Apprenticeships - Event Organisation (i.e. open day) - Industry Day for Local Schools - Equipment Donations - Engagement with the community beyond the terms of this contract. - Sponsorship within the local community. (SC Ref:670618)