Opportunity - TEN_592 - Procurement of a staff benefits platform (software) with the associated services including brokerage

Concepts

• associated services including brokerage
• presents and rewards
• financial ombudsman service
• flexible benefits platform
• procurement of a staff
• voluntary benefits
• list of benefits
• dynamic statistical reporting of benefits
• platform
• service personnel

Location

Description

The Financial Ombudsman Service would like to post this open tender opportunity in order to source a supplier and award a contract for period of 4 years with an option to extend by 2 periods of 12 months each for the procurement of a staff benefits platform (software) with the associated services including brokerage . The high level requirements are as follows (Full specification can be found in the procurement documentation ref: ITT Volume 2 - Specification): - A flexible benefits platform (cloud based) which allows the hosting of our core, flexible and voluntary benefits as listed in our package (the system must have the ability to interface / integrate with our HR and Finance system, Workday. The list of benefits and all technical information can be found in the tender documentation. - Total reward statements (either point in time or dynamic) allowing staff to see their total reward in a single statement. The statement should contain information taken from our new Workday system. - Brokering of current insured benefits - Provision of educational materials such as (but not limited to) financial education, lifestyle and pension information. - Back office module to allow full and dynamic statistical reporting of benefits by Service personnel. - Ability to download benefit selection information to support payroll operations. - Supplier will be required to deliver a launch event(s) for the new platform. - Full promotional plan (with support) for the benefits programme, including (but not limited to) benefit fairs (in real life and/or virtual) - Telephone and email helpline for employees and administrators. Our current contract expires in September 2022 so we are looking to have a new contract in place for implementation to commence in July 2022 and a Go Live date of 01st October 2022.

CPV Codes

• 18530000 - Presents and rewards
• 30200000 - Computer equipment and supplies
• 66000000 - Financial and insurance services
• 66518100 - Insurance brokerage services
• 75310000 - Benefit services
• 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
• 85312310 - Guidance services
• 98300000 - Miscellaneous services

Indicators

• Contract is suitable for SMEs.

Other Information

Please logon to our e-procurement tool Jaggaer to access the procurement documentation in order to tender for this opportunity: https://procurement.financial-ombudsman.org.uk/web/login.html This tender reference number is TEN_592 Please register on the below link https://procurement.financial-ombudsman.org.uk