Lender Process Optimisation and Anti-fraud Support

Concepts

• fraud audit
• devolved administrations
• lender process optimisation
• anti-fraud product design
• anti-fraud support
• lender optimisation support services
• lender process optimisation support
• delivery support
• personal lenders
• potential lenders

Location

United Kingdom:

Description

Fair4All Finance is seeking a provider to deliver anti-fraud product design and delivery support and lender process optimisation support. Fair4All Finance is procuring anti-fraud and lender optimisation support services to enable us to appoint a partner(s) who can work with the personal lenders we invest in or appoint to deliver products or services on our behalf on an ad hoc basis and with an initial requirement focussed on a specific product pilot. We welcome tenders covering both aspects of this work, but responses for a single element (anti-fraud or optimisation) will also be accepted. Our requirement for this work arises out of our remit to improve the access to appropriate and affordable credit and related financial resilience products for people in vulnerable circumstances in England, and where we are working with the Devolved Administrations, across the UK. Typically we work with lenders by making an investment (debt, equity or grant) into their operation to help them to grow and to serve more borrowers. We also develop and pilot new products and services. In both contexts we sometimes see the need to support lenders improve their operations or to enhance their approach to anti-fraud measures in their business. Our immediate requirement for support relates to the pilot of a No Interest Loan Scheme (NILS) which we commenced a market engagement on targeting feedback from potential lenders, co-funders and referral partners in September 2021, ahead of formally procuring this scheme from 1 December 2021 with lending commencing in approximately September 2022 across six locations in England (three); Wales, Northern Ireland and Scotland. NILS product development is already underway and we have a small scale proof of concept (PoC) also commencing delivery in December 2021 / January 2022.

Total Quantity or Scope

See tender documents

Renewal Options

Annually dependent on requirements, detailed in the procurement documents.

CPV Codes

• 79212400 - Fraud audit services

Indicators

• This is a one-off contract (no recurrence)
• Options are available.
• Renewals are available.

Other Information

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