Waste Network Services

Concepts

• sewage services
• reading
• twul
• waste network services
• rodent control services
• delivery of waste network services
• delivery of ancillary sewer services
• essential element of this service
• data services
• inclusive rodent resolution service

Location

Whole of Thames Water Region

Description

Thames Water Utilities Ltd (TWUL) is seeking to establish a contract for the delivery of Waste Network Services which includes maintenance (reactive activity such as clearing blockages); civils work; the delivery of rehabilitation works to the waste network; and rodent control services. TWUL will be testing two options for maintenance. The lotting structure will be: Lot 1 - Maintenance (Sole Supplier), Lot 2 - Maintenance (Regional Suppliers), Lot 3 - Lining , Lot 4 - Civils, Lot 5 - High value and complex civils (multi- supplier framework), Lot 6 - Rodent Control Services. Additionally, TWUL will investigate the following requirements for future ducting and fibres; Delivery of ancillary sewer services (as defined below) related to networks, cables, pipework and/ or ducting for the purposes of, but not limited to telecoms/ data services, power and heat. The services which may be required include but are not limited to: - Installation - Connections - Maintenance and repair

Total Quantity or Scope

II.2.4) Description of the procurement: (nature and quantity of works, supplies or services or indication of needs and requirements; for supplies only – state whether tenders are requested for purchase, lease, rental, hire purchase or any combination of those) This lot is for the provision of specialised rodent control services within the waste network. TWUL are seeking a supplier to collaboratively work with them to deliver rodent control services to our customers. This will be an all-inclusive rodent resolution service which includes baiting, home protection and minor sewer repairs. An essential element of this service is the active management of customers to deliver high quality customer outcomes and prevent complaints throughout a very emotional customer journey. Typical job types will include: - Rodent control - baiting, home protection and minor repairs - Providing reports to customers and Thames Water on findings and next steps We would also like the contractor to have the capability to complete the following job types whilst delivering rodent control services: - Red lining - Asset surveys incl. CCTV - Minor civils related to rodent issues

Award Detail

Renewal Options

Any agreement awarded would be for an initial duration of 5 years, with options to extend annually up to a maximum overall term of 8 years.

CPV Codes

• 90400000 - Sewage services
• 90922000 - Pest-control services

Indicators

• Options are available.
• Award on basis of price and quality.

Other Information

TWUL reserve the right to: i) not award one or more lots ii) combine the award for lots iii) award the lots based on geographical coverage This notice is to advise that Lot 6 Rodent Control Services has been discontinued in this procedure, It has been re-advertised on www.find-tender.service.gov.uk