Framework Agreement for Rough Sleeper (including those at risk of) Lead Worker

Young People, aged 16-24yrs; singles, couples and their pets.The Service will focus on themes of crisis prevention, recovery and resilience across the range of support delivered to individuals to ensure they are interwoven and integral to the Service requirements.a) Crisis PreventionThe Service through a focus on prevention will deliver a flexible and responsive provision that will aim to reduce the incidence of the following: - • Unnecessary or re-occurring rough sleeping by providing people with the tools and skills to move to and sustain accommodation and independence • Reduce the risk to the individual from safeguarding concerns by provision of a safe environment b) Recovery• The Service will focus on sustaining a person’s ability to live in safe, suitable accommodation. It will also focus on ensuring wider needs that may impact on long term sustainment of accommodation are met such as those connected to physical and mental health, counselling, access to health services and debt advice agencies. This will be achieved through joint working and collaboration with partner agencies, along with innovation and signposting to specialist services who can provide additional support. Improved information sharing, mapping of client journeys and triage/crisis management will help develop the Service and improve sustainment outcomes.c) Resilience• The Service will ensure individuals are able to integrate into their communities by taking a ‘whole person’ approach, by supporting people to participate and access the services and social/recreational opportunities available to them. It is recognised that this support can benefit individuals in a number of ways such as reducing social isolation, increasing confidence, building resilience and trust to help them benefit from wider health benefits.• It is essential that the Service makes strong connections with existing community support services being used by individuals, e.g. mental health services, substance misuse, health services and third sector providers to avoid duplication and maximise the value of joint interventions

Adults, aged 25yrs and over; singles, couples and their pet.The Service will focus on themes of crisis prevention, recovery and resilience across the range of support delivered to individuals to ensure they are interwoven and integral to the Service requirements.a) Crisis PreventionThe Service through a focus on prevention will deliver a flexible and responsive provision that will aim to reduce the incidence of the following: - • Unnecessary or re-occurring rough sleeping by providing people with the tools and skills to move to and sustain accommodation and independence • Reduce the risk to the individual from safeguarding concerns by provision of a safe environment b) Recovery• The Service will focus on sustaining a person’s ability to live in safe, suitable accommodation. It will also focus on ensuring wider needs that may impact on long term sustainment of accommodation are met such as those connected to physical and mental health, counselling, access to health services and debt advice agencies. This will be achieved through joint working and collaboration with partner agencies, along with innovation and signposting to specialist services who can provide additional support. Improved information sharing, mapping of client journeys and triage/crisis management will help develop the Service and improve sustainment outcomes.c) Resilience• The Service will ensure individuals are able to integrate into their communities by taking a ‘whole person’ approach, by supporting people to participate and access the services and social/recreational opportunities available to them. It is recognised that this support can benefit individuals in a number of ways such as reducing social isolation, increasing confidence, building resilience and trust to help them benefit from wider health benefits.• It is essential that the Service makes strong connections with existing community support services being used by individuals, e.g. mental health services, substance misuse, health services and third sector providers to avoid duplication and maximise the value of joint interventions