Pre-Procurement Market Engagement for The Provision of a Query and Case Management System

A Tender Notice
by HERTFORDSHIRE COUNTY COUNCIL - SPG

Source
Contracts Finder
Type
Contract (Services)
Duration
7 year
Value
___
Sector
TECHNOLOGY
Published
13 Jan 2022
Delivery
01 Apr 2023 to 31 Mar 2030
Deadline
31 Jan 2022 12:00

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The Council are running this Pre-procurement market engagement (PPME) as they are looking at procuring a system or systems that can meet its requirements with minimal be-spoking and customisation. This is due to resource demands and a number of change programmes as well as cost. The system will be required to deliver the following two distinct solutions; 1. Call and Query Management 2. Employee Relations Case Management

CPV Codes

  • 48000000 - Software package and information systems
  • 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
  • 72000000 - IT services: consulting, software development, Internet and support
  • 79500000 - Office-support services
  • 48450000 - Time accounting or human resources software package
  • 48400000 - Business transaction and personal business software package
  • 79512000 - Call centre

Other Information

To participate in this PPME, organisations must submit their completed Supplier Questionnaire, together with any supporting documents, through the In-Tend system by the return deadline of 12.00 Noon 31 January 2022. Is a Recurrent Procurement Type? : No

Reference

Domains