TS2337.2022 Provision of Chatbot and Livechat Services

Concepts

• livechat services
• southampton
• communication software
• os wishes
• ts2337.2022 provision of chatbot
• support services
• sustainable chatbot
• chatbot
• livechat system
• ongoing support

Location

Hampshire and Isle of Wight

Description

OS wishes to appoint a partner to deliver a scalable and sustainable ChatBot and Live Chat multichannel solution, which will enable and support with the delivery of our digital transformation. OS expect the partner to deliver a solution and the necessary consultation and expertise on how our current use cases can be delivered effectively and efficiently. Once the channels are delivered, we will require ongoing support to maintain and further develop the solution.

Total Quantity or Scope

Provision of solution, implementation and support services for a Chatbot and Livechat system. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/G6BP2GC8E8

Renewal Options

Two optional extension periods of 12 months by mutual agreement.

CPV Codes

• 72212510 - Communication software development services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Southampton:-Communication-softwar... To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/G6BP2GC8E8 GO Reference: GO-2022214-PRO-19648398