Implementation and on-going support of a Ticketing, Fundraising, Membership and CRM system

A Contract Award Notice
by NATIONAL MUSEUMS SCOTLAND

Source
Find a Tender
Type
Contract (Goods)
Duration
not specified
Value
£186K
Sector
TECHNOLOGY
Published
17 Feb 2022
Delivery
not specified
Deadline
n/a

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Delivery, and ongoing support, of a unified system (or set of integrated systems) for online and on-site Ticketing, Fundraising, Membership and CRM at National Museums Scotland.

Total Quantity or Scope

Scope of work. We are seeking a unified system, or set of integrated systems, that can fulfil the key functionality and user experience across: On-site and Online Ticketing Membership fulfilment and management Fundraising Customer Relationship Management Email communications (either integrated or via a linked service). Operate in line with NMS Standard Terms and Conditions for the Purchase of God and Services https://www.nms.ac.uk/media/1152122/standard-tcs-goods-services.pdf Bidders should refer to the additional document, Specification - Schedule A for further information. Additional information: Economic operators may be excluded from this competition if there are any of the situations referred to in regulation 58 of the Public Contracts (Scotland) regulations 2015.

Award Detail

1 Tessitura Network (London)
  • Reference: 004488-2022-1
  • Value: £186,239

Award Criteria

Technical requirements (Should & Could Have) 40
Pre-presentation questions 20
Presentation 20
price 20

CPV Codes

  • 48445000 - Customer Relation Management software package
  • 63512000 - Sale of travel tickets and package tours services
  • 72212445 - Customer Relation Management software development services

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** (SC Ref:683708)

Reference

Domains