Hosted Learning Management System

Concepts

• oxford
• software package
• administration for council services
• information systems
• learning management system
• hosted learning management system
• giving managers
• council and individual services
• sla
• promotion of council services to schools/academies

Location

Description

The Council currently operates a number of traded services with Schools. All marketing and contract / Service Level Agreements (SLA) administration for Council services traded with Schools are managed by individual services on a predominantly manual basis direct with Schools. The Council wishes to purchase a Hosted Learning Management System to administer these SLAs to provide the Council and individual services with the following identifiable benefits. • An e-Learning platform • A cohesive and consistent approach to the promotion of Council Services to Schools/Academies, with the flexibility to adapt service design to meet changing needs at any point during the year. • Greater clarity for Schools as a result of the standardization of processes, with a "one stop shop" for all service and communication requirements. • External customers can request service quotations and submit orders for Local Authority services from a single point • A reduction in Council and School administration relating to the processing of SLA's and communication, offering a full audit trail. • Reporting tools readily provide take up and income data and can identify if service teams have answered quote requests/responded to queries, giving managers a performance overview, to inform continual service improvement. • Removes the need to manually issue individual contracts and therefore eliminates the issue of non-return / lost agreements that is prevalent with the current system of administration. • The Council and individual services can quickly identify at any point in time the total income received through the provision of traded services. • A front facing commercial portal enabling the Council to promote, sell and co-ordinate services to Schools in line with the overarching commercialization agenda of the Council.

CPV Codes

• 48000000 - Software package and information systems
• 72000000 - IT services: consulting, software development, Internet and support

Indicators

• Contract is suitable for SMEs.
• Contract is suitable for VCOs.

Other Information

Advert https://procontract.due-north.com/Advert?advertId=d043ba80-11a5-ec11-8112-005056...