The supply of a Cisco Webex Contact Centre and Direct Routing supporting infrastructure for Teams Phone

A Tender Notice
by BRISTOL CITY COUNCIL

Source
Find a Tender
Type
Contract (Goods)
Duration
5 year
Value
___
Sector
TECHNOLOGY
Published
23 Mar 2022
Delivery
To 10 Apr 2027 (est.)
Deadline
06 May 2022 11:00

Concepts

Location

Bristol:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Bristol City Council wishes to appoint a provider for the supply of a Cisco WebEx Contact Centre Solution, Microsoft Teams Phone Direct Routing and the supporting SIP Trunking infrastructure. The council is wishing to procure Software as a Service (SaaS) licensing, alongside associated services including but not limited to implementation & support, alongside partner services & provision. The contract term will be 5 years, with 2x1 year optional extensions. The period for responses to this tender is 28/03/2022 - 06/05/2022 inclusive.

Renewal Options

2x 12 month optional extensions

CPV Codes

  • 48200000 - Networking, Internet and intranet software package
  • 48500000 - Communication and multimedia software package

Indicators

  • This is a one-off contract (no recurrence)
  • Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains