Core Business Platform Support and Maintenance Services

A Contract Award Notice
by H M REVENUE & CUSTOMS

Source
Find a Tender
Type
Contract (Services)
Duration
not specified
Value
£215M
Sector
TECHNOLOGY
Published
24 Mar 2022
Delivery
not specified
Deadline
n/a

Concepts

Location

United Kingdom:

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

The contract is for business application support and maintenance services for a set of business-critical legacy HMRC applications. The contract includes options to provide decommissioning and application modernisation services for the business applications in scope. The purpose is either to decommission services during the initial term of this contract or prepare enduring applications and services to go to market in future. The contract will have a duration of 3 - 5 years.

Total Quantity or Scope

HMRC has awarded a contract to Capgemini UK Ltd to provide Business Application, Support and Maintenance (BASM) services for a set of business-critical legacy HMRC applications which are part of the Core Business Platform ("New Contract"). Prior to this Capgemini was the incumbent service provider to HMRC for these services (and other business applications, which are part of other replacement contracts or which are now decommissioned and no longer supported). This expires in June 2022 ("Prime Contract"). The equivalent services under the Prime Contract shall terminate when the New Contract takes full effect. The services under the New Contract are: Business Application Support and Maintenance (BASM) services; and optional business application development and enhancement services, system integration services; strategy, architecture and feasibility analysis services and decommissioning services related to the applications, which HMRC can use on a call off basis. The term of the New Contract is 3 years with two extension options of 1 year exercisable by HMRC. The consumption of the services for the legacy applications under the New Contract is planned to decrease over the contract term as some services are decommissioning, as a consequence of separate replacement Programmes which are already in-flight. The legacy applications supported by the New Contract are either (1) services which are in the process of being replaced and will be decommissioned within the New Contract initial term or (2) services which are aging and require some form of consolidation or modernisation in order to mitigate technical risks and prepare for going to market in future. HMRC has awarded a contract to Capgemini UK Ltd to provide Business Application, Support and Maintenance (BASM) services for a set of business-critical legacy HMRC applications which are part of the Core Business Platform ("New Contract"). Prior to this Capgemini was the incumbent service provider to HMRC for these services (and other business applications, which are part of other replacement contracts or which are now decommissioned and no longer supported). This expires in June 2022 ("Prime Contract"). The equivalent services under the Prime Contract shall terminate when the New Contract takes full effect. The services under the New Contract are: Business Application Support and Maintenance (BASM) services; and optional business application development and enhancement services, system integration services; strategy, architecture and feasibility analysis services and decommissioning services related to the applications, which HMRC can use on a call off basis. The term of the New Contract is 3 years with two extension options of 1 year exercisable by HMRC. The consumption of the services for the legacy applications under the New Contract is planned to decrease over the contract term as some services are decommissioning, as a consequence of separate replacement Programmes which are already in-flight. The legacy applications supported by the New Contract are either (1) services which are in the process of being replaced and will be decommissioned within the New Contract initial term or (2) services which are aging and require some form of consolidation or modernisation in order to mitigate technical risks and prepare for going to market in future. (1) Services which are in the process of being replaced and will be decommissioned within the New Contract term: • Computerised Environment for Self-Assessment (CESA) • The Pension Scheme Service • Integrated Debt Management Service • New Tax Credits • Banking & Payments (2) Services which are aging and require some form of consolidation or modernisation in order to mitigate technical risks and prepare for going to market in future: • Inheritance Tax • Employer Scheme Processing (Construction Industry Scheme Reform / Employer Compliance Service / Penalties and Appeals Service / Contact History Framework) • Tactical Support Services • Corporate Data Frameworks • Security Services • Student Loans Service • Cross Border Tax Services (Complex Personal Tax Teams / Foreign Entertainers Unit / Non-Resident Landlords) • Other small services / tools Some of these applications will be replaced or consolidated allowing the legacy system to be decommissioned as part of the overall modernisation of HMRC IT. Applications which are enduring and will continue to remain in use at the end of the contract term will be modernised where possible. The New Contract value is £214.54m. Payments are supported by service levels and service credits and are structured as a combination of fixed price support and maintenance charges and rate-card based charges for projects including decommissioning and application modernisation services.

Award Detail

1 Capgemini (Surrey)
  • Reference: 008052-2022-1
  • Value: £214,542,937

Award Criteria

price _

CPV Codes

  • 72416000 - Application service providers
  • 72250000 - System and support services
  • 72261000 - Software support services
  • 72262000 - Software development services
  • 72263000 - Software implementation services

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains