CCA Platinum Membership 2022

A Contract Award Notice
by DVSA - DRIVER AND VEHICLE STANDARDS AGENCY

Source
Contracts Finder
Type
Contract (Services)
Duration
1 year
Value
£15K
Sector
BUSINESS
Published
30 Mar 2022
Delivery
01 Apr 2022 to 31 Mar 2023
Deadline
09 Mar 2022 15:30

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

This is a yearly subscription: Each year, DVSA's Customer Service Centre's key target is CCA accreditation. Having platinum membership helps DVSA work with key companies both in the private and public sector to achieving excellence within the customer contact business. Other public sector organisations enjoying success through the membership include DVLA and HMRC. CCA offer development, help and advice in deploying new channels with the business - for example web chat, an area that DVSA is exploring currently. CCA offer support and contacts that can help people through new software/innovation, an example being the new software DVSA has invested in, of which a key element.

Award Detail

1 Cca Global (None)
  • Value: £14,995

CPV Codes

  • 79980000 - Subscription services

Other Information

n/a Award Letter - CCA Global Ltd Redactions.pdf

Reference

Domains