IT Managed Services Contract

A Contract Award Notice
by FINANCIAL OMBUDSMAN SERVICE

Source
Find a Tender
Type
Contract (Services)
Duration
4 year (est.)
Value
£16M
Sector
TECHNOLOGY
Published
06 Apr 2022
Delivery
To 16 Mar 2026 (est.)
Deadline
n/a

Concepts

Location

London

Geochart for 2 buyers and 1 suppliers

2 buyers

1 supplier

Description

Contract for the provision of managed IT services to encompass: 1)Ongoing support, maintenance and development of our case management system; 2) Ongoing support, maintenance and development of our new cloud-based enterprise data warehouse; 3) Design, development and ongoing support and maintenance of a new digital engagement capability for our business; and 4) Provision of IT resources on demand to augment the Financial Ombudsman Service's team on an ad-hoc basis.

Award Detail

1 Tata Consultancy Services (London)
  • It Managed Services
  • Reference: ctt_2348
  • Num offers: 5
  • Value: £16,336,547

Renewal Options

4 x 1 year extension options (total 4 years)

Award Criteria

Qualification _
Technical 59.5
Resource Augmentation 3.5
CSR 7.0
Price 30.0
PRICE 30.0

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support
  • 72200000 - Software programming and consultancy services
  • 72400000 - Internet services
  • 72500000 - Computer-related services
  • 72600000 - Computer support and consultancy services

Indicators

  • Options are available.
  • Award on basis of price.

Reference

Domains