WHC - Call Monitoring and Out of Hours Call Centre

A Contract Award Notice
by WELWYN HATFIELD BOROUGH COUNCIL

Source
Find a Tender
Type
Contract (Services)
Duration
35.5 month (est.)
Value
___
Sector
BUSINESS
Published
25 Apr 2022
Delivery
To 09 Apr 2025 (est.)
Deadline
n/a

Concepts

Location

Welwyn Garden City

Geochart for 2 buyers and 1 suppliers

2 buyers

1 supplier

Description

Welwyn Hatfield Borough Council invites Tenders for the provision of a Call Monitoring and Out of Hours Call Centre. The Services comprise of 24 Call Centre Operation to support the Lifeline Service available to tenants of the borough and an out of hours call centre (evenings, weekends and bank holidays) to support other Council services.

Total Quantity or Scope

Call Monitoring and Out of Hours Call Centre

Award Detail

1 Unnamed (None)
  • Call Monitoring and Out of Hours Call Centre
  • Reference: c923
  • CONTRACT NOT AWARDED – NO SUCCESSFUL BIDDERS.

Award Criteria

Price 50.0

CPV Codes

  • 79512000 - Call centre

Indicators

  • Award on basis of price and quality.

Reference

Domains