Wales Telemetry System

Concepts

• cardiff
• software package
• nrw
• nrw's current system
• natural resources wales
• information systems
• modern system
• existing wales telemetry system
• wales
• telemetry system

Location

Wales

Description

Natural Resources Wales (NRW) are looking to replace the existing Wales Telemetry System (WTS) service with a more efficient, user friendly solution that will meet NRWs future demands, to include improved use and handling of alarms and mobile access to the solution, seeking to harmonise and simplify operational working practices. NRW are using the Competitive Procedure with Negotiation for this procurement which includes PQQ and ITT stages. Successful bidders from the PQQ stage will be invited to tender for the full ITT. Draft tender documentation has been included for information at this stage.

Total Quantity or Scope

Natural Resources Wales is a Category 1 responder under the Civil Contingencies Act 2004. Telemetry is a critical service supporting incident response and asset management by providing real-time information about the water environment and our assets. It provides key data for our flood forecasting and warning services, water resource management and for our understanding of the state of the environment. NRW's current system was implemented in the early 2000’s and no longer meets the operational or strategic requirements of NRW. NRW are seeking a modern system that will meet both their present needs and those anticipated in the next ten years. NRW needs to balance the risk to this critical service with a move to more modern technologies. The telemetry system is business critical, and the system architecture has been designed to ensure it is highly available, resilient and reliable. It is deployed in a duty / standby arrangement in geographically separate locations. The user base is distributed across Wales with access required from all offices and depots. It is a key requirement that users can also access the system when working remotely, from home or on site, with mobile access increasingly important. The existing NRW system was designed to meet the needs of Wales at that time and is based on communications technologies such as PSTN and GSM 2G analogue telephony which are due to be discontinued from 2025. The system and communications platforms must be refreshed to continue providing telemetry services which underpin: - NRW flood forecasting and warning services, including direct alerts to some communities. - Statutory roles such as river regulation. - Public information such as River Levels, Rainfall and Sea data online. - Water Company operational activities, including reservoir discharge control. - Bathing water quality prediction and public information - NRW operational activities involving access to rivers. - Statutory and category 1 responder activities for our professional partners.

Renewal Options

Optional extension of up to 4 years Additional related purchases may be made under this agreement. The supplier may also wish to include additional options which are outside of the scope of the core requirements specified but may be of interest to NRW in future given the scope of the project being delivered. If options are provided within the bid, please clearly separate these from the response to core requirements.

Award Criteria

CPV Codes

• 48000000 - Software package and information systems
• 48100000 - Industry specific software package

Indicators

• Bids should cover the whole contract.
• Options are available.
• Renewals are available.
• Staff qualifications are relevant.
• Award on basis of price and quality.

Other Information

INSTRUCTIONS FOR SUBMITTING AN EXPRESSION OF INTEREST / COMPLETING THE PQQ i) Suppliers should register on the eTendering portal https://etenderwales.bravosolution.co.uk ii) Once registered, suppliers must express their interest as follows a) login to the eTendering portal b) select 'PQQ' c) select 'PQQs Open To All Suppliers' d) access the listing relating to the contract (pqq_33277 "Wales Telemetry System" and view details e) click on 'Express Interest' button in the 'Actions' box on the left-hand side of the page iii) Once you have expressed interest, the PQQ will move to 'My PQQs', where you can download and view documents and where you can construct your reply as instructed. You must then publish your reply using the publish button. iv) For any support in submitting your expression of interest, please contact the eTendering helpdesk on 0800 0112470 or at help@bravosolution.co.uk. NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=120671 Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are: NRW are incorporating Social Value for this tender utilising the WTOMs methodology (WA Ref:120671) The buyer considers that this contract is suitable for consortia.