CRM Platform

Concepts

• miscellaneous software
• leeds
• leeds trinity university
• single crm system
• crm platform
• software package
• high-quality communications
• current students
• university
• audience

Location

Leeds

Description

Leeds Trinity University is seeking a fit for purpose single CRM system that will enable delivery of engaging, professional, and high-quality communications to enquirers, applicants, partners and current students. The system will also deliver a seamless journey from applicant to enrolled student. It will enable the University to segment communications by audience and allow tracking of reach, engagement, and analysis of communication effectiveness, to improve the applicant and student experience.

Renewal Options

A replacement contract will be required at the expiry of this one Contract Duration: 1.The contract will be effective immediately upon award. 2.The solution will be operationally ‘business as usual’ before 10th April 2023 3.The contract duration will be based upon the anniversary of point 2 (above) and shall be in effect for three years. 4.The university reserves the right to extend the contract for any period up to a maximum of two additional years.

CPV Codes

• 48900000 - Miscellaneous software package and computer systems

Indicators

• Bids should cover the whole contract.
• This is a recurring contract.
• Options are available.
• Renewals are available.
• Performance considerations apply.
• Award on basis of price and quality.

Other Information

To respond to this opportunity please click here: https://neupc.delta-esourcing.com/respond/6NV4X5DS4E The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. For more information about this opportunity, please visit the Delta eSourcing portal at: https://neupc.delta-esourcing.com/tenders/UK-UK-Leeds:-Miscellaneous-software-pa... To respond to this opportunity, please click here: https://neupc.delta-esourcing.com/respond/6NV4X5DS4E GO Reference: GO-202253-PRO-20074349