The Supply, Installation, Licenses & On-Going Support & Maintenance of a Digital Alarm Platform

Concepts

• software package
• hengoed
• caerphilly county borough council
• maintenance of a digital alarm platform
• applicable licenses
• digital alarm platform
• new bespoke digital alarm platform
• maintenance
• installation
• licenses

Location

Within the Boundaries of Caerphilly Council Borough Council

Geochart for 2 buyers and 0 suppliers

Caerphilly CBC

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Leaflet | Map tiles by Stamen Design, under CC BY 3.0. Data by OpenStreetMap, under ODbL.

Description

Caerphilly County Borough Council (the Council) are seeking tender responses from suitable companies to commission a Digital Alarm Platform for the Careline\Telecare Services including any applicable licenses, on-going support and maintenance for Caerphilly County Borough Council

Total Quantity or Scope

Caerphilly County Borough Council (the Council) are seeking tender responses from suitable companies to commission a Digital Alarm Platform for the Careline\Telecare Services including any applicable licenses, on-going support and maintenance. This system shall replace an existing system. The Council will not be able to purchase or move to a solution without having a DR back up in place in case of failure or evacuation in the primary ARC location or connectivity to the solution from remote ARC locations The system shall be a new bespoke Digital Alarm Platform to be utilised by the Careline/Telecare Services. The Solution needs to be a robust and reliable platform (managed hosting / SaaS). Full details on the tender specification please access the tender documentation (ITT) which can be found on the e-tendering system Proactis plaza as per the link in this notice. The procurement process for this arrangement shall follow a three-stage, Open Procedure as follows:- First Stage – Selection Stage Second Stage – Tender Response Third Stage - Technical / Demonstration Bidders shall be required to pass each stage to proceed to the next stage of the tender process. Full details are contained and outlined in the tender documentations (ITT) The Evaluation of the tender process shall be evaluated based on the Most Economically Advantageous Tender in terms of the following award criteria Price 10% Quality 90% Social Value is 10% of the Quality Sub-Criteria and must be completed via the Social Value Portal. The full Sub-Criteria is outline below. Full details are contained in the tender documentation via the portal. Bidders will be expected to attend the Technical Workshop / System Demonstration on the date and time allocated by the Council.

Renewal Options

The contract shall be for a period of five (5) years with the option to extend for up to a further period of five (5) years, extended on an annual basis total 120 months. Please note that the Council may not choose to take up any of the extension options. Additional purchases and licenses relating to the the system maybe required as part of the contract and the council reserves the right to purchase these as part of the contract if required

Award Criteria

CPV Codes

• 48000000 - Software package and information systems
• 72000000 - IT services: consulting, software development, Internet and support
• 64200000 - Telecommunications services
• 64210000 - Telephone and data transmission services
• 64220000 - Telecommunication services except telephone and data transmission services
• 64227000 - Integrated telecommunications services
• 79711000 - Alarm-monitoring services
• 48600000 - Database and operating software package
• 32580000 - Data equipment
• 32570000 - Communications equipment
• 32510000 - Wireless telecommunications system
• 85323000 - Community health services
• 85100000 - Health services

Indicators

• Bids should cover the whole contract.
• Options are available.
• Renewals are available.
• Performance considerations apply.
• Award on basis of price and quality.

Other Information

As part of the process, the tender will be undertaken utilising Caerphilly CBC's Proactis Portal e-tendering system. Therefore, companies are invited to follow the directions below to register on the system: 1. Log in to the Proactis Portal E-tendering system at https://www.proactisplaza.com 2. Click the "Sign Up" button. 3. Enter your details such as Organisation Name, Details and Primary Contact Details. 4. Please make a note of the Organisation ID and Login Name, then click Register. 5. You may then receive an email from the system asking you to Click here to activate your account. This takes you to Enter Organisation Details. Or you may be redirected straight to your account home page, depending on your browser. 6. Please enter the information requested, click Next and follow the instructions ensuring that you enter all applicable details. 7. In the Enter Product Classification screen please ensure that you select the Product Classification Codes (CPV Codes)that appear in the tender notice. 8. Accept the Terms and Conditions and then click Next. This takes you in to the Welcome window. 9. In the Welcome window please enter your Organisation name, Organisation ID and User Name (User ID). You now need to create your unique password. Please ensure that you make a note of this along with the other information already recorded. 10. Now click Done and you will enter the Supplier Home page. 11. From the Home Page, go to the “Opportunities” area, where you can search for this Opportunity. Click on the "Show Me Arrow" of the relevant opportunity and then click to register your interest on the relevant button. 12. Click the Opportunities Icon on the left of the page so that the page is refreshed, then, click on the "Show Me Arrow" of the relevant contract again and this will take you into the create a response section of the portal. 13. Note the closing date for completion of the relevant project. Please review the tabs at the top of the page as there will be information relating to the project held here. 14. You can now either continue to fill out this area and create a response or if the project is not of interest to you Decline this opportunity by clicking the "Decline" button at the top of the page. Tenderers shall express an interest in tendering for this arrangement by registering their interest on the Proactis Portal System as stated above and then completing the online e-tender submission. If you have any issues with your account please use the 'Raise a Ticket' function on the Proactis Portal. Instructions on how to utilise this function can be found in the attachments. NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=121010. (WA Ref:121010) The buyer considers that this contract is suitable for consortia.