ID 3486674 - DfI - Strangford Lough Ferry Service Ticketing System

Concepts

• ticket issuing machinery
• strangford lough ferry service
• belfast
• backup support of an integrated ticketing system
• dfi roads
• ticket issuing machines
• ticket sales
• tickets
• dfi
• strangford lough ferry service ticketing system

Location

BELFAST

Description

ID 3486674 - DfI - Strangford Lough Ferry Service Ticketing System. DfI Roads and Rivers is seeking an experienced Contractor to supply, install and provide backup support of an integrated ticketing system for use by Strangford Lough Ferry Service. The system will issue tickets and collect fares, capture and analyse ticket sales and reconcile income.

Award Detail

Renewal Options

Contract is for an initial period of 3 years with 2 optional extension periods of 12 months each available.

Award Criteria

CPV Codes

• 50316000 - Maintenance and repair of ticket-issuing machinery
• 30144200 - Ticket-issuing machines
• 48100000 - Industry specific software package
• 34980000 - Transport tickets

Indicators

• Options are available.
• Award on basis of price and quality.

Other Information

The successful Contractor’s performance on this Contract will be managed as per the specification and regularly monitored (see Procurement Guidance Note 01/12 - Contract Management - Procedures and Principles). Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in CPD for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional misconduct and they may be issued with a Notice of Unsatisfactory Performance and this Contract may be terminated. A central register of such Notices for supplies and services contracts will be maintained and published on the CPD website. Any contractor in receipt of a Notice of Unsatisfactory Performance will be required to declare this in future tender submissions for a period of three years from the date of issue of the Notice. It may also result in the contractor being excluded from all procurement competitions being undertaken by Centres of Procurement Expertise on behalf of bodies covered by the Northern Ireland Procurement Policy.