External Evaluation of Improvement Cymru's Performance & Effectiveness

Concepts

• performance review
• cardiff
• public health wales
• external evaluation of improvement cymru
• methods evaluation of the coaching
• experienced evaluation partner
• harm reduction improvements
• impact of improvement enablers
• improvement cymru
• improvement capability

Location

Wales:

Description

Improvement Cymru, Public Health Wales is looking to commission an experienced evaluation partner between September 2022 and June 2024. They will undertake a mixed-methods evaluation of the coaching and support that Improvement Cymru provides to Health Boards and trusts to identify patient safety and harm reduction priorities, including activities toward improving patient safety capability and delivery, and support to spread and scale these activities.

Total Quantity or Scope

Improvement Cymru, Public Health Wales is looking to commission an experienced evaluation partner between September 2022 and June 2024. They will undertake a mixed-methods evaluation of the coaching and support that Improvement Cymru provides to Health Boards and trusts to identify patient safety and harm reduction priorities, including activities toward improving patient safety capability and delivery, and support to spread and scale these activities. Evaluation activities can include care of patients and staff wellbeing. It will also mean contact with senior managers and executive-level support, as well as contact with staff who will receive training/coaching, and secondary contact with other stakeholders e.g. wider staff such as champions, administrative support/ancillary staff, wider networks in the same/different disciplines. Consideration should be given to models such as the Kirkpatrick Model for training evaluation. It should be noted that the requirement for completing any necessary DBS checks will be the responsibility of the successful tender bidder. The evaluation needs to consider which factors contribute to the likely implementation, sustainability, spread and scale of patient safety and harm reduction improvements in practice. The evaluation will comprise of formative and summative elements. We will be looking for the provider to evaluate the: Support provided to health boards and trusts to identify and improve patient safety and harm reduction priorities. Support provided to organisations’ senior leaders, managers and frontline staff, to achieve a mature and sustainable approach to building their improvement capability and applying it to their local quality and safety priorities. Impact of intensive support from regional teams working locally within organisations to ‘swarm’ over problems and identify context-specific solutions. Impact of improvement enablers, tools, change packages, networks, capability-building programmes, approaches or similar to improving patient safety and harm reduction. Impact of change management processes aimed at improving patient safety and reduce harms. Support provided to effectively spread and scale local improvements to become nationally embedded and sustained despite unique technical, social and cultural elements.

Award Criteria

CPV Codes

• 79313000 - Performance review services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are not available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Please note additional information on this procurement: 1. The Contracting Authority reserves the right to award the contract in whole, in part or annul the tendering process and not award any contract. 2. Bidders should note that they will be required to enter into terms and conditions of contract as set out in the Procurement documents and that save for matters of clarification or consistency the Contracting Authority will not negotiate the terms. 3. The Contracting Authority will not accept completed responses after the stated closing date. 4. All documents to be priced (where applicable) in sterling and all payments made in sterling. 5. All tender costs and liabilities incurred by bidders shall be the sole responsibility of the bidders. 6. Prospective suppliers should note that NHS Shared Services Partnership - Procurement Services is acting on behalf of the Public Health Wales NHS Trust. NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=121885 (WA Ref:121885)