PIP IT Managed Service ecm_10105

Concepts

• information technology
• personal independence payment
• functional assessment service
• it managed service
• service solution
• service ecm
• it service
• dwp pip computer system
• completion of all pip assessment
• technology services

Location

Description

This Contract is for the provision of a national managed IT service supporting Personal Independence Payment (PIP) covering implementation and migration / transition services to be used by the Functional Assessment Service (FAS) Suppliers (Assessment Providers) from August 2023. DWP ran a Call-Off Competition from Technology Services 3 Lot 4 for this service. The IT Managed Service solution will administer the processes for the completion of all PIP assessment reports. PIP assessment reports support the Buyer to decide whether a Claimant is entitled to PIP. The system will initially receive referrals from the DWP PIP Computer System (PIP CS).  An Initial Review takes place to determine whether an assessment can be completed based on the available evidence held in the DWP Document Repository System, or if a consultation is required.   When a consultation is required, the solution will support the scheduling and booking of appointments (at an assessment centre, by video/phone call, or at the claimant's home). The solution will support the completion of all types of PIP assessments and facilitate audit processes to check the quality of the completed assessment reports. The solution will send assessment results to the DWP PIP Computer System and initiate the generation of completed assessment reports. The Contract End Date of 17/02/2029 includes the optional extension period of nine months.

Award Detail

CPV Codes

• 72222300 - Information technology services

Indicators

• Contract is suitable for SMEs.

Other Information

n/a 04 RM6100-Lot-4-PIP IT Managed Service 1 of 4.zip n/a 04 RM6100-Lot-4-PIP IT Managed Service 2 of 4.zip n/a 04 RM6100-Lot-4-PIP IT Managed Service 3 of 4.zip n/a 04 RM6100-Lot-4-PIP IT Managed Service 4 of 4.zip