Provision of Push Notification Services

Concepts

• information technology
• bbc
• provision of push notification services
• news notifications
• notifications
• automated notifications
• next episode notifications
• types of notifications
• recommendation notifications
• following notification types

Location

United Kingdom: UK and international

Description

The BBC seeks to contract for the provision of push notification services. The BBC currently uses a third party to provide these services for its News, Sport, iPlayer, Sounds, Bitesize and Children’s apps. BBC News currently issues approximately 5 high priority breaking new alerts per day to both signed in and non-signed in users. Users who are signed in are required to opt in for editorially managed topics, for example breaking stories from technology or politics. The service must be able to support both signed in e.g., targeted topic-based notifications and non-signed in e.g., breaking news notifications. BBC Sport app is a signed in experience. Sport currently sends three types of notifications: • Automated notifications on specific topics, such as kick offs for a particular football team and goal alerts • Breaking news for editorially managed topics, for example Olympics • Live event reminders BBC iPlayer and BBC Sounds both offer a signed in experience, and send the following notification types: • Automated next episode notifications for programmes that users are following • Recommendation notifications for suggested programmes based on the users watching or listening history BBC Bitesize offer both signed in and signed out experiences. For signed in users, notifications are sent based on a user’s activity e.g., when a user does not complete a study guide. For signed out users, reminders are sent when new content is available. BBC Children's apps all offer a signed-out experience, and send notifications based on the user’s activity in the app, e.g., collecting badges Other BBC apps are expected to use the service and integrate over time, e.g., BBC Weather, more children's apps.

Total Quantity or Scope

The BBC is seeking to award to a single provider on a 3+1+1 basis. Please refer to the procurement documentation for additional details.

Renewal Options

The BBC is seeking to award to a single provider on a 3 year initial contract term with two possible optional extensions of 12 months each. Please refer to the procurement documentation for additional details.

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support

Indicators

• This is a one-off contract (no recurrence)
• Options are available.
• Renewals are not available.
• Professional qualifications are sought.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** In the case of technology requirements, the BBC may involve its technology partner (Atos IT Solutions and Services Limited) to assist in the scoping and drafting of invitations to tender and/or the evaluation of tenders. However, the final decision as to which is the most economically advantageous (by reference to the award criteria) will be made by the BBC. The awarding authority reserves the right not to award a contract and to annul the procurement process at any stage. Tenders and all supporting documents must be priced in sterling and all payments will be made in sterling. The contract shall be subject to English law. The awarding authority does not bind itself to accept the lowest, or any tender and reserves the right to accept part of a tender unless the tenderer expressly stipulates otherwise in the tender document.