Provision of a Self Service System for all SPS Sites

Concepts

• computer services
• sps
• edinburgh
• sps sites
• provision of a self service system
• kiosk service
• digital skills
• active role
• use of digital technology
• digital strategy’s objectives

Location

Scotland: All SPS Sites

Description

SPS recognises that the ability of those in custody to develop their digital skills is limited to that of a classroom setting. As a result, the SPS has undertaken an active role in promoting the use of digital technology within its establishments, through the use of virtual visits and mobile phone technology. More recently, the SPS has undertaken a Proof of Concept (Test of Change) for a KIOSK service in one of its operational Establishments. Following the success of the PoC, the SPS is now looking to roll this out to all SPS operational Establishments. One of the Digital Strategy’s objectives is to enhance the digital skills of the Purchaser’s staff group and move away from various transaction activities that take up a considerable amount of their time. The Purchaser’s staff still rely extensively on paper based systems for managing basic day-to-day activities (including menu choice, staff requests, canteen purchases and other regular tasks). Research has identified that adoption of new technology requires active engagement and perceived positive outcomes from the user group(s) in order to accept new ways of working.

Total Quantity or Scope

The SPS has commenced this procurement process in good faith and with the intention of awarding a contract. Following publication of the Contract Notice, an Invitation to Tender (ITT) including the Single Procurement Document (SPD (Scotland)) will be published by SPS and will be made available to bidders on Public Contract Scotland - Tender. Tender responses will then be evaluated by the SPS in accordance with the ITT.

Renewal Options

This contract may be extended by an additional up to 2 years.

Award Criteria

CPV Codes

• 72500000 - Computer-related services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are available.
• Financial restrictions apply.

Other Information

As a result of the above, the purpose of this tender activity is to appoint a supplier to install and manage a Self Service System to all operational Establishments. The system will include a standalone managed portal with a range of modules (including menu selectrion, PPC balance, staff messaging and notice board). The Contract Term shall be for a period of 5 years, plus up to an additional 2 year extension option. ** PREVIEW NOTICE, please check Find a Tender for full details. ** The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 21643. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363 Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-pr... A summary of the expected community benefits has been provided as follows: Community benefits requirements have been included in the ITT. A summary of the key areas are as follows: - Employment of new entrants (e.g. apprenticeships, work placements, other trainees, etc.); - Engagement of Supported Business, Social Enterprise or Third Sector organisation - Local economy engagement. Other Community benefits proposals which will improve the economic, social or environmental wellbeing of the local area where the contract is being delivered. (SC Ref:697265)