Housing Responsive Repairs and Voids

Concepts

• croydon
• overhaul and refurbishment
• responsive repairs
• responsive repairs contractor
• housing stock
• croydon council housing
• voids
• delivery of repairs
• housing
• repair and maintenance

Location

Croydon

Description

The Council is procuring two new contracts (the "Contracts") to replace its existing responsive repairs contractor, with the new Contracts expected to commence August 2023. To mitigate the risk of appointing a single provider and to attract local and SME contractors the Council is letting this contract via 2 lots by geographical area as follows: • Lot 1 Responsive repairs excluding gas -approximately 70% of stock • Lot 2 Responsive repairs excluding gas - approximately 30% of stock A map showing the geographical split of Lots 1 and Lot 2 can be found in the procurement documents. The work is for responsive repairs and voids property works to Croydon Council housing. It includes other maintenance and general building works which are not part of a planned programme which may include property remodelling, aids and adaptations, kitchens and bathrooms and similar works in relation to individual or small groups of properties on a responsive basis. In addition planned works may be instructed based upon performance in delivery of repairs and voids works. The Works and Services above will be supported by the Contractors Information and Communications Technology (ICT) systems, architecture, and processes to manage, coordinate and deliver the services as well as interface with the Council’s financial and Housing Management systems. The properties covered by the Contracts currently consist of approximately 16,912 units comprising ‘Housing Revenue Account’ (HRA) housing stock, leased properties (Croylease) and ‘General Fund’ (GF) housing. The Contracts excludes Gas related services, which are being procured separately with a FTS notice due out end of July 2022.

Lot Division

CPV Codes

• 45453000 - Overhaul and refurbishment work
• 45210000 - Building construction work
• 45300000 - Building installation work
• 50000000 - Repair and maintenance services
• 50700000 - Repair and maintenance services of building installations
• 51000000 - Installation services (except software)
• 79500000 - Office-support services

Indicators

• Restrictions apply to the lot award allocation.
• Bids should cover one or more lots.
• Bids should cover the whole contract.
• Options are available.
• Renewals are not available.
• Award on basis of price and quality.

Other Information

The Council is using the London Tenders portal to conduct this exercise, which can be accessed using this link https://www.londontenders.org/ The use of this system allows a full audit trail of communication with providers to ensure fair treatment as well as to maintain full confidentiality. If you require assistance in using the London Tenders portal please contact their Support Helpdesk by email ProContractTenderers@proactis.com for all support issues. This will auto-log a support ticket. On logging a ticket, if you have not already logged one before, you will be issued with a registration email that will give you instructions to allow you to log in, log, review and update your own tickets. In emergency situations you can contact their Support Service Desk on +44 (0)20 7539 2828. Please note the Support Service Desk will not be able to answer any market test specific enquiries. The Council reserves the right, subject to the provisions of the Public Contracts Regulations 2015 to change without notice the basis of any part of the procurement process or to cancel the procurement at any time and not to proceed with the award of any contract at any stage of the procurement process. In accordance with the Public Contract Regulations 2015 the Council is permitted to use the competitive procedure with negotiation as the needs of the contracting authority cannot be met without adaptation of readily available solutions and the contract cannot be awarded without prior negotiation because of specific circumstances related to the nature, the complexity or the legal and financial make-up or because of risks attaching to them. The Council, as indicated on this notice, reserves the right to award contracts on the basis of the initial tenders without negotiation. The Council will be holding a launch day on 18 July between 10:00am- 2pm at LSBU Croydon, Electric House, 3 Wellesley Road, Croydon,CR0 2AG. Whilst bidders are encouraged to attend this event; this is optional and non attendance does not preclude bidders from submitting an Selection Questionnaire. Registration is required for this event, with further details included in the Selection Questionnaire Instructions.