Demand Responsive Transport (DRT) Service

• Value: 80K-126K

Under Lot 2, the Authority requires a technology supplier (‘Supplier’) to provide and operate the software to run a full ‘corner to corner’ DRT service within the parameters laid out by the Authority. A call centre operation is also required to handle telephone bookings, record and schedule DRT trips. The successful supplier will be required to work in partnership with a suitable transport operator, which will be procured by the Authority (see Lot 1), to operate the transport service. The service will use an app provided and operated by the successful supplier as well as web and phone options to interface with the same system for passengers. Journeys will be booked at the time of travel as well as in advance. The transport operator will supply all vehicles and drivers. The objectives for the DRT service, as set out by the Department for Transport (DfT), are to: • Improve access to employment, education, healthcare and other services • Enable greater social inclusion and reduce isolation • Provide a public transport offer that attracts a diverse passenger base • Support the Government’s commitments to tackling air pollution and reducing carbon emissions by reducing reliance on private vehicles

• Reference: 018490-2022-2