Customer Experience Management (CXM) System
A Contract Award Notice
by WEST NORTHAMPTONSHIRE COUNCIL
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 4 year
- Value
- £550K-£600K
- Sector
- TECHNOLOGY
- Published
- 26 Jul 2022
- Delivery
- 18 May 2022 to 17 May 2026
- Deadline
- 17 May 2022 12:00
Concepts
Location
Geochart for 1 buyers and 1 suppliers
1 buyer
- West Northamptonshire Council Northampton
1 supplier
- Jadu Creative Leicester
Description
To provide a consistent and high-quality experience to all customers of West Northamptonshire Council (WNC) it is necessary for all WNC customer contact hubs to have access to customer information across the geographical area and across all services Central Northampton, Towcester and Daventry.
Award Detail
1 | Jadu Creative (Leicester)
|
CPV Codes
- 48000000 - Software package and information systems
Indicators
- Contract is suitable for SMEs.
Other Information
Contract has been awarded via the G-Cloud 12 Framework and carries a term length of 24months with two options to extend of 12 months x 12 months.
Reference
- WNC00000097
- CF 675c9503-e2c4-4b32-a196-83a7d51eb30d