Microsoft Dynamics Implementation Partner
A Tender Notice
by TRAFFORD COUNCIL
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- not specified
- Value
- ___
- Sector
- TECHNOLOGY
- Published
- 28 Jul 2022
- Delivery
- From 01 Nov 2022 (est.)
- Deadline
- 30 Aug 2022 11:00
Concepts
Location
North West England:
1 buyer
- Trafford Council Sale
Description
The current CRM (Civica C360) is end of life and a decision has been made by the Council replace the current CRM with Microsoft Dynamics 365. The software licences for Microsoft Dynamics 365 have been procured via the recent Microsoft Licensing Partner procurement exercise which was concluded last month. There is a requirement to procure a technical implementation partner to provide support with the following: • Provide technical expertise with the migration of the current CRM services to the Dynamics 365 platform • To develop the skills of IT & Digtial resources in Trafford so we can become self-sufficient as a Council • To provide advice and guidance on future support models • To set up the Dynamics 365 environment • To advise on how to make use of the out of the box functionality to improve the processes in scope for migartion • To provide expertise in the implementation approach and phasing of the project
Renewal Options
1 x 12 Months extension option
Award Criteria
Quality | 70 |
Price | 30 |
price | 30 |
CPV Codes
- 72000000 - IT services: consulting, software development, Internet and support
- 48000000 - Software package and information systems
Indicators
- An E-Catalogue is required.
- This is a one-off contract (no recurrence)
- Renewals are available.
Other Information
** PREVIEW NOTICE, please check Find a Tender for full details. **
Reference
- ocds-h6vhtk-03572a
- FTS 020710-2022