Apricot upgrade to a new database

Concepts

• oxon
• software package
• new database
• database management system
• apricot database
• apricot upgrade
• database
• software database option
• apricot system
• sensitive information

Location

United Kingdom:

Description

We are seeing a supplier to provide a Database to replace our existing Apricot database which can be used to message and phone clients. Any procured service should be fully compatible for ‘working from anywhere’ to support the flexible working approach of the modern workplace. Preferred service access would be via the public internet using modern web browsers.

Total Quantity or Scope

We are seeking suitable suppliers to supply a new database to replace our existing Apricot system. The database should to be able to triage (filter) victims to the correct department to help with victims. To send and receive messages and telephone calls and to store all correspondence on victims profiles. Service, maintain, upgrade (including adding licenses) and customer support. Able to hide sensitive information, only certain departments can see specific information. We anticipate to run an open procurement process depending on the responses received from this PIN. Bidders maybe asked to participate in an engagement exercise. Additional information: With your bid return, please submit a short summary on your software database option for us to consider.

CPV Codes

• 48000000 - Software package and information systems
• 48612000 - Database-management system
• 48613000 - Electronic data management (EDM)
• 48614000 - Data-acquisition system
• 64215000 - IP telephone services
• 64216100 - Electronic message services
• 64216110 - Electronic data exchange services
• 64216120 - Electronic mail services
• 72261000 - Software support services
• 72312000 - Data entry services
• 72313000 - Data capture services
• 72314000 - Data collection and collation services

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Off the shelf product is an option with the ability to add upgrade and the addition of custom features (if needed). TVP are adopting a cloud first strategy, hosted within the UK. The cloud first strategy allows for an ‘evergreen’ software platform from suppliers meaning the forces always have the latest version of the provided software and all version updates are fully managed on the cloud platform by the supplier. Migration of data from Apricot to new database, support of Apricot will need to be included until it is shut down. To participate, interested parties (including SMEs, social enterprises, voluntary or community organisation) must be registered on Bluelight with up-to-date contact details to include company name and E mail.