CRM - Implementation & Support

A Contract Award Notice
by LONDON SCHOOL OF HYGIENE & TROPICAL MEDICINE

Source
Contracts Finder
Type
Contract (Services)
Duration
10 year
Value
£230K-£260K
Sector
TECHNOLOGY
Published
05 Aug 2022
Delivery
01 Jul 2022 to 30 Sep 2032
Deadline
28 Feb 2022 13:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

We need a CRM system that will equip us to engage with prospective students from very first communication and establish the nurturing and engaging relationship that they would expect from the institution they invest in and commit to. The CRM will allow our institution to control and manage student intake from all enquiry sources efficiently within one system, avoiding difficulties involved in integration and managing multiple systems. We need a new CRM system that will become the place where we can see information in one place. Website integration will be essential for the success of this project along with the considered balance between complexity and ease of use. We would be primarily looking at the marketing function of the CRM which would allow interaction with enquirers and prospective students. Applicants and registered students are managed by a separate system (SITS Evision). Implementation, migration (from Radius CRM) and hosting of CRM for 10 years.

Award Detail

1 Global Data Management (Bornemouth)
  • Value: £249,000

CPV Codes

  • 48445000 - Customer Relation Management software package
  • 72212445 - Customer Relation Management software development services

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Other Information

Please follow link to register and access further information https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=42768&B=LSHTM User / Company https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104519

Reference

Domains