Cleaning and Associated Services

Concepts

• building and window cleaning
• cleaning and associated services
• southampton
• domestic cleaning
• accommodation cleaning
• window cleaning
• cleaning
• food delivery
• housekeeping
• nhs national standards of cleanliness

Location

Hampshire and Isle of Wight:

Description

Domestic Cleaning and associated services including housekeeping, portering, food delivery, and window cleaning.

Total Quantity or Scope

Cleaning according to the NHS National Standards of Cleanliness.

Award Detail

CPV Codes

• 90911000 - Accommodation, building and window cleaning services

Legal Justification

Southern Health have a contract in place for Domestic Cleaning & Associated Services, the scope covers 51 sites over approximately 1200 square miles, encompassing the following disciplines: domestic cleaning, portering, catering, window cleaning, and a range of other specific tasks. The cleaning standards are mandated by the National Standards of Healthcare Cleanliness 2021. The Trust has sites that fit in to all 6 specified risk areas with additional complexity for areas with specific features. The Trust is a mental health and community trust which includes physical, mental health and learning difficulties. The contract includes a range of sites ranging from standard office accommodation to community hospitals, secure units, clinics, and GP practices. Due to the size, complexity, and required service levels there is a minimum level of economic and financial standing required; the supplier must have an annual turnover of twice the estimated contract value. The contract also requires the supplier to detail their commitment to achieving Net Zero by 2050 The Trust is proposing to extend the current OJEU-tendered contract with Medirest for a period of 5 years from April 2023 at a cost of circa £38million in total. This extension has been prompted by the exceptional and unforeseen market conditions: a severely challenged low pay labour market, unparalleled shortages of Trust clinical staff, inflationary cost pressures for the Trust and a lack of interest from the supplier market. The extension is not materially different in character to the originally tendered contract. Changing supplier at this point is too high risk in terms of managing change, maintaining a workforce (shortages in the low pay sector), and generally ensuring a reliable service to provide the high levels of infection prevention and control needed at this point. This will enable the Trust to make a range of urgent changes to the service to release clinical staff time to care and will allow supplier-led innovations to be implemented now. This level of investment cannot be made cost-effectively by the incumbent with only a year left on the contract. Market engagement 2021 has indicated that this is not an attractive proposition to the wider market in the current challenging climate, so there is an expectation that a competitive tender would not deliver above and beyond a negotiated extension. This would not represent value for money and would not be prudent use of public monies.

Other Information

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