FCA Service Desk and End User Compute (EUC) Services

Concepts

• computer management
• financial conduct authority
• euc solution
• service desk
• end users
• end user device estate
• fca service desk
• end user compute
• euc services
• euc

Location

Description

The Financial Conduct Authority is undergoing a digital transformation journey to implement a more focused, responsive and customer centric SD (Service Desk) and EUC solution, with the aim to transform and migrate services to the cloud where possible. With the ongoing transformation, the Financial Conduct Authority are looking for a Strategic Partner to support its vision and provide a high quality and efficient SD and EUC services for the next five (5) years with the option for two (2) separate one (1) year extensions (5+1+1). The solution will support ~4500 end users across 1 site in the UK. The end user device estate currently consists of ~5600 laptops, 100 desktops, and ~460 mobile/tablet devices and this is subject to change during the contract term.

CPV Codes

• 72510000 - Computer-related management services

Indicators

• Contract is suitable for SMEs.

Other Information

The Financial Conduct Authority intends to hold a virtual supplier information event in September for this opportunity. Further information about the event can be found in section II.2.14 of this PIN (Prior Information Notice). To register your interest and monitor this opportunity please contact fcaprocurement@fca.org.uk stating your name and organisation name would like to attend with email addresses to send supplier information event invite. Please follow this link to view the notice https://www.delta-esourcing.com/delta/respondToList.html?noticeId=710378681