Remote Advice and Guidance Communication Solution and Access to Expert Clinical Advice

Concepts

• cardiff
• medical personnel
• wales
• guidance service
• remote advice
• digital record of advice
• delivery of a remote advice
• whole system communications
• guidance communication solution
• expert clinical advice

Location

The primary users of this agreement are located across Wales

Description

Procure a system to support the delivery of a remote advice and guidance communication solution to clinicians in Wales and through the solution clinicians will be able to securely access the resources of expert clinicians.

Total Quantity or Scope

The overall project scope is to procure a communication solution to deliver a remote advice and guidance service to Wales. The system must enable the delivery of simple and auditable communications between users and health providers across and within organisations. The service will function within all areas of primary, secondary, and community care, and mental health and learning disabilities services. Key elements include: Providing a bespoke directory of service based upon location and professional groups. Ability to configure services to support pan-Wales national services. Providing the potential to link with social services and local authority services to support whole system communications. Live reporting via a configurable dashboard. Provide a digital record of advice and guidance provided to users for use in clinical audit, service evaluation, education and appraisal in line with Information Governance requirements.

Renewal Options

Option to extend for a further 24 months, in whole or in part.

CPV Codes

• 79625000 - Supply services of medical personnel
• 48000000 - Software package and information systems

Indicators

• Variant bids may be considered.
• This is a recurring contract.
• Options are available.
• Renewals are available.
• Staff qualifications are relevant.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** To complete your formal proposal, please access the ITT via the Bravo eTender wales portal where you will find a full suite of tender documentation. 1. Register your company https://etenderwales.bravosolution.co.uk/ and click the link to register. 2. Express an Interest in the tender: - Click "ITT open to all suppliers" - Click ITT _97194 and express interest - This will move the ITT into your "my ITTs" page - You can access any attachments by clicking "buyer attachments" in the "ITT details" box 3. Responding to the tender - Click "my response" under "ITT details", you can choose to "create response" or to "decline to respond" - You can now use the "messages" function to communicate - NOTE: Under the terms of this contract the successful supplier(s) will be required to deliver Social Value/ Community Benefits in support of the authority’s economic, environmental and social objectives. The Social Value/Community Benefits included in this contract are: Detailed in the tender documentation NOTE: The authority is using eTenderwales to carry out this procurement process. NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=124067 (WA Ref:124067) The buyer considers that this contract is suitable for consortia.